Summary
Overview
Work History
Education
Skills
Professional Values
Key Qualifications
Certification
Languages
Additional Information
Timeline
Generic

Carolina Duarte Betancourt

Homebush,Nsw

Summary

I am responsible, punctual, organized and I am willing to learn in the different tasks assigned to me. During my experience, I learned to be very fast, to make the best use of the allotted time, to maintain order while I carry out my work, to work as a team and to be clear that the priority is for my bosses to be satisfied with what is requested.

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Disability Support Worker

OnlyCare
10.2023 - Current
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Support Worker

J.M.D.M CARE
04.2023 - 09.2023
  • Personal Care: Assisting with activities of daily living such as bathing, dressing, and grooming
  • Emotional Support: Providing companionship, listening, and offering emotional comfort
  • Mobility Assistance: Helping clients move around safely and providing support during transfers
  • Household Tasks: Assisting with light housekeeping and maintaining a clean and organized environment
  • Reporting: Documenting observations and changes in the client's condition, as well as communicating with supervisors and healthcare professionals
  • Client Advocacy: Ensuring the client's rights, preferences, and needs are respected and represented

Office Assistance

Global Australia Services Pty
07.2022 - Current
  • Paperwork

Nanny Job

Weibu Yong
07.2021 - 07.2022
  • Provide attentive and responsible care for children, always ensuring their safety and well-being
  • Plan and engage in age-appropriate activities, including educational games, arts and crafts, and outdoor play
  • Assist with homework and facilitate learning activities to support the children's educational goals
  • Prepare and serve nutritious meals and snacks, considering any dietary restrictions or preferences
  • Establish and maintain a consistent daily routine for the children, including nap times, mealtimes, and recreational activities
  • Perform light housekeeping duties related to the children's care, such as tidying up their play areas and doing their laundry
  • Escort children to and from school, extracurricular activities, and appointments as needed

Pick and Pack

SC Priority Hire
02.2021 - 07.2021
  • Efficiently pick items from inventory according to order specifications
  • Ensure accuracy in selecting the correct items and quantities
  • Pack and prepare orders for shipment, ensuring they are properly labelled and secured
  • Utilize barcode scanners or other technology to track inventory and update stock levels
  • Inspect items for quality and report any damaged or defective products
  • Maintain a clean and organized work area to ensure a safe and efficient working environment
  • Collaborate with team members to meet daily production targets
  • Follow standard operating procedures and safety protocols
  • Communicate any inventory discrepancies or issues to supervisors
  • Assist in inventory counts and stock replenishment as needed

Cleaning Job

BBK Group Cleaning Services
02.2020 - 12.2020
  • Perform general cleaning duties, including sweeping, mopping, vacuuming, and dusting
  • Clean and sanitize restrooms, ensuring they are stocked with necessary supplies
  • Empty trash receptacles and dispose of waste in a proper manner
  • Clean and maintain common areas, such as hallways, lobbies, and break rooms
  • Clean windows, glass surfaces, and mirrors
  • Follow established procedures for the use of cleaning agents and equipment
  • Report any maintenance issues or safety hazards to the supervisor
  • Adhere to health and safety regulations and maintain a clean and organized work environment
  • Assist with special cleaning projects as assigned

Education

Diploma of Community Services

Reach Community Services
Haymarket, NSW
07.2024

Certificate III In Individual Support -

Reach Community College
08.2023

Cambridge FCE -

Greenwich

General English -

Ability

Flight Attendant -

Aviation Training School
Colombia
12.2018

Academic High School

Skills

  • Ability to handle emergency situations calmly and efficiently
  • Trustworthy and able to maintain confidentiality regarding personal and family matters
  • Cultural sensitivity and ability to work with individuals from diverse backgrounds
  • Understanding and showing compassion towards the client's feelings and needs
  • Effective listening and clear communication with clients, families, and healthcare professionals
  • Being resourceful and adaptable in addressing challenges and unexpected situations
  • Collaboration: Working well with other healthcare team members to ensure holistic care

Professional Values

  • Emotional Stability
  • Empathetic
  • Positive disposition with a “can do it ” attitude.
  • Punctual
  • Exceptional observation skills
  • Physically fit
  • Ability to complete work within given timeframe
  • Positive attitude to build rapport. Enjoy challenging environments.
  • Highly developed communication and problem-solving abilities.
  • Quick learner, highly adaptable, reliable and a strong team player.

Key Qualifications

  • Diploma of community services - Ongoing
  • Certificate III In Individual Support – Reach Community College – Haymarket.
  • Cambridge FCE – Greenwich
  • General English – Ability
  • Aviation Training School - Flight Attendant, Bogota, Colombia
  • Academic High School – Ibague, Colombia

Certification

  • HLTAID009 Provide cardiopulmonary resuscitation
  • First AID
  • Police check
  • Three COVID-19 vaccine doses
  • Influenza

Languages

English
Spanish

Additional Information

I have my on car with comprehensive insurance.

Traveling won't be a problem for me.

Timeline

Disability Support Worker

OnlyCare
10.2023 - Current

Support Worker

J.M.D.M CARE
04.2023 - 09.2023

Office Assistance

Global Australia Services Pty
07.2022 - Current

Nanny Job

Weibu Yong
07.2021 - 07.2022

Pick and Pack

SC Priority Hire
02.2021 - 07.2021

Cleaning Job

BBK Group Cleaning Services
02.2020 - 12.2020

Diploma of Community Services

Reach Community Services

Certificate III In Individual Support -

Reach Community College

Cambridge FCE -

Greenwich

General English -

Ability

Flight Attendant -

Aviation Training School

Academic High School
Carolina Duarte Betancourt