Carolina Gomez
Adelaide,SA
Summary
I seek to apply my customer service skills and beverage preparation experience to deliver an exceptional experience to customers in a dining environment. My goal is to contribute to the establishment's welcoming and efficient environment, ensuring that each customer receives high-quality, personalized service that enhances their dining experience and encourages their return.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Castle Tavern
Adelaide , South Australia
08.2023 - 08.2023
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Maintained a professional attitude while working in a fast-paced environment.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Kitchen Hand
Restaurant/Bar The palms
Orlando , Florida
06.2022 - 12.2022
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Received deliveries of food items and stored them properly.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Organized storage areas for efficient access to items when needed.
- Restocked condiments on tables throughout restaurant dining room.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Maintained order and cleanliness of work areas to conform with health codes.
Bartender
Cantina la 15
Bogota, Colombia
08.2019 - 07.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Effectively multitasked within fast-paced environment.
Education
Master of Science - Management And Audit in Health Quality
Jorge Tadeo Lozano University
09-2016
Bachelor of Science - Nurse
University Foundation of Health Sciences
07-2014
Skills
- Positive and professional
- Professional Appearance
- Order Taking
- Guest Engagement
Certification
- Barista Level 1- 2 HD Coffee School - Adelaide Sep 2023
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Waitress Trainee
Castle Tavern
08.2023 - 08.2023
Kitchen Hand
Restaurant/Bar The palms
06.2022 - 12.2022
Bartender
Cantina la 15
08.2019 - 07.2020
Master of Science - Management And Audit in Health Quality
Jorge Tadeo Lozano University
Bachelor of Science - Nurse
University Foundation of Health Sciences
- Barista Level 1- 2 HD Coffee School - Adelaide Sep 2023
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