Carolina Gonzalez
Oxenford,Australia
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Experienced with animal care and clinical support, offering high-standard veterinary services. Utilizes expertise in administering treatments and assisting in medical procedures to ensure patient well-being. Knowledge of veterinary protocols and client interaction, fostering trust and effective care delivery.
Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment.
Overview
26
26
years of professional experience
Work History
Kitchen Hand
The Boatshed Brew
08.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Anaesthetic Nurse
Austral Veterinary Clinic
01.2000 - 01.2004
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
Reception
Austral Veterinary Clinic
01.2000 - 01.2004
- Crafted compelling speeches for candidate appearances at rallies, debates, and informal gatherings that generated positive reception from attendees.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Assisted in the development of policies and procedures for the reception team, ensuring adherence to organizational standards and promoting a consistently high level of service.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
- Coordinated closely with other departments such as scheduling, front desk reception, and clinical staff to maintain seamless communication across all areas affecting patient financials.
Kennel hand
Austral Veterinary Clinic
01.2000 - 01.2004
- Available during school hours.
- Continuously updated knowledge of animal care best practices through participation in professional development opportunities and collaboration with industry peers.
- Facilitated socialization of animals through supervised playtime sessions, developing positive behaviors and reducing stress levels.
- Maintained accurate records of all animals within the facility, tracking medical treatments, behavioral observations, and adoption outcomes.
- Enhanced animal care by administering medications, vaccinations, and providing regular grooming services.
- Efficiently managed administrative tasks such as record-keeping, scheduling appointments, and processing payments from clients.
Sales Assistant
Fairfield Pharmacy
02.1999 - 11.1999
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Certification IV - Veterinary Nursing
Bankstown TAFE
01.2001
High School Certificate -
Westfields Sports High School
01.1999
Skills
- Positive attitude
- Cleaning and maintenance
- Punctual and reliable
- Workplace health and safety
- Cooking techniques
- Customer service
- Team collaboration
- Sanitation and sterilization procedures
Personal Information
Date of Birth: 10/31/81
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Hand
The Boatshed Brew
08.2024 - Current
Anaesthetic Nurse
Austral Veterinary Clinic
01.2000 - 01.2004
Reception
Austral Veterinary Clinic
01.2000 - 01.2004
Kennel hand
Austral Veterinary Clinic
01.2000 - 01.2004
Sales Assistant
Fairfield Pharmacy
02.1999 - 11.1999
High School Certificate -
Westfields Sports High School
Certification IV - Veterinary Nursing
Bankstown TAFE
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