Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Vulkania
Milan, ITA
09.2016 - 09.2017
Welcome of customers at the opening of restaurants.
Greeted customers and provided menus.
Checked that all orders were accurate before delivering to customers.
Informed customers of daily specials and menu changes.
Cleaned tables and chairs to prepare dining area for next customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Give the account to customers.
Kitchen Hand
Pizzeria Assaje
Milano, ITA
10.2017 - 03.2018
Cleaned dishes, pots, pans and utensils.
Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Maintained order and cleanliness of work areas to conform with health codes.
Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
Distributed food to waiters and waitresses to serve customers.
Cashier/Customer Service Representative
Esselunga spa
Milano, ITA
05.2018 - 01.2024
Maintained a clean and organized workspace.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions, and offered product advice.
Answer calls and emails from customers about supermarket's offers.
Resolved customer complaints in a professional manner.
Education
Bachelor of Tourism Studies - Tourism And Travel Management
Artemisia Gentileschi
Milano
06-2015
Skills
Menu Recommendations
Guest Relations Management
Point of Sale (POS) System Operations
Food Running
Cash Handling
Kitchen Organization
Food Preparation
Customer Complaint Resolution
Affiliations
Pet lover
volleyball player
Certification
RSA certificate (NSW)
Languages
Italian
Native/ Bilingual
English
Professional
French
Limited
German
Elementary
Timeline
Cashier/Customer Service Representative
Esselunga spa
05.2018 - 01.2024
Kitchen Hand
Pizzeria Assaje
10.2017 - 03.2018
Waitress
Vulkania
09.2016 - 09.2017
Bachelor of Tourism Studies - Tourism And Travel Management