Carolina Picelli Czelusniak
Middle Park,Victoria
Summary
Proven leader in the food service and healthcare sectors, adept at staff supervision and food safety compliance. At Neds Bake, enhanced dining experience and reduced waste, demonstrating exceptional problem-solving and team management skills. Skilled in inventory control and cash handling, ensuring operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Service Supervisor
Neds Bake
01.2021 - Current
- Kept guest and work areas clean, organised, and sanitised per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Successfully aided in team management in a fast paced environment, serving more than 100 daily.
Medical Receptionist
Thornbury Family Clinic
03.2021 - 11.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering regulations and medical office policies.
Food Service Worker
Coburg Hill Fish And Chips
08.2019 - 05.2020
- Utilised strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximise productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Psychology And Criminology
Deakin University
Melbourne, VIC10.2025
Skills
- Staff Supervision
- Food Safety Compliance
- Cash Handling
- Inventory Control
- Opening and closing procedures
- Food Preparation
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist
Thornbury Family Clinic
03.2021 - 11.2021
Food Service Supervisor
Neds Bake
01.2021 - Current
Food Service Worker
Coburg Hill Fish And Chips
08.2019 - 05.2020
Bachelor of Psychology And Criminology
Deakin University
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