Summary
Overview
Work History
Education
Skills
Certification
Languages
Accreditation
Timeline
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Caroline Araujo Rocha

Canterbury,NSW

Summary

I am a qualified psychologist with five years of academic training, formally recognised by the Australian Psychological Society, and more than 1,500 hours of supervised practicum experience across clinical, community, and school-based settings. My background includes over 600 hours of face-to-face supervision and extensive experience with psychodynamic and cognitive-behavioural therapies, psychological assessment, and psychoeducation for a diverse client population.

I am now seeking to further my professional development by enrolling in the Master of Clinical Psychology, with the goal of becoming an endorsed clinical psychologist in Australia. I am committed to delivering ethical, culturally sensitive, and evidence-based psychological services that support client wellbeing and social equity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Southern Cross Hotel
11.2024 - Current
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Parts Manager

MPSR
03.2025 - 09.2025
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Increased efficiency in the parts department by implementing an improved inventory management system.

Biligual Custumer Support Agent Level II

Voxline Total Interaction
01.2020 - 09.2020
  • Delivered professional phone and email support, maintaining a consistently positive tone throughout all communications.
  • Escalated critical issues promptly to ensure rapid resolution for clients experiencing significant difficulties or potential business impact.
  • Worked closely with account managers in handling unique or sensitive client situations requiring personalized attention and care during problem-solving activities.

Production Auditor

Voxline Total Interaction
05.2019 - 12.2019
  • Improved production efficiency by conducting thorough audits and identifying areas for improvement.
  • Participated in lean manufacturing initiatives aimed at reducing waste, conserving resources, and boosting productivity levels within the facility.

Relationship Officer

Voxline Total Interaction
04.2018 - 05.2019
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Coordinated with compliance officers to ensure adherence to regulatory guidelines in all client interactions and transactions.

Education

Diploma - Counselling

Australian Learning Group
Sydney, NSW
07-2025

Bachelor of Science - Psychology

Universidade Anhembi Morumbi
Sao Paulo, Brazil
12-2023

Skills

  • Psychotherapy experience
  • Meet AHPRA requirements for provisional Psychologist
  • Outgoing personality
  • Critical thinking
  • Clinical interviewing & active listening
  • Mental health assessment & psychoeducation
  • Counselling & case planning (CBT, solution-focused, trauma-informed)
  • Emotional regulation & crisis support
  • Conflict resolution & teamwork
  • Communication & multicultural sensitivity
  • Adaptability & resilience
  • Relationship building

Certification

  • Cambridge Certificate in Advanced English.
  • First Aid Certificate.
  • Police and Working with Children Check.
  • NDIS Worker Orientation Module.
  • Management of co-occurring alcohol and other drug and mental health conditions in alcohol and other drug treatment settings.

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working
French
Elementary

Accreditation

Assessed and formally recognised by the Australian Psychological Society (APS) as equivalent to a 5-year accredited sequence in Psychology in Australia.

Timeline

Parts Manager

MPSR
03.2025 - 09.2025

Bartender

Southern Cross Hotel
11.2024 - Current

Biligual Custumer Support Agent Level II

Voxline Total Interaction
01.2020 - 09.2020

Production Auditor

Voxline Total Interaction
05.2019 - 12.2019

Relationship Officer

Voxline Total Interaction
04.2018 - 05.2019

Diploma - Counselling

Australian Learning Group

Bachelor of Science - Psychology

Universidade Anhembi Morumbi
Caroline Araujo Rocha