Caroline Ghaly
Blakehurst,NSW
Summary
Adept new homes sales consultant with 7 years in Sales Consultant roles with project homes companies. Determined and experienced in client rapport, business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue. Proactive and innovative with exceptional abilities in meeting or exceeding sales targets and financial objectives. In-depth knowledge of planning outcomes and regulation application, customizing and modifying designs. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
New Homes Consultant
Hudson Homes
05.2022 - Current
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Modify home designs to suit clients needs and lifestyle.
- Provide costings to client's design modifications and additional site costs that may impact a site.
- Qualifying clients.
- Presenting tenders to clients.
- Objection handling
- Developed new business and managed new and existing clients.
- Specialise in greenfield builds, KDR, Duplexes, and home and land packages.
- HIA contracts presentation.
- Tender and plan presentation.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings via HubSpot system and onsite companion CRM systems.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Primary Classroom Teacher - Placement
Alexandria Park Community School
05.2022 - 06.2022
- Designed daily lesson plans customized to student needs.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Offered supplemental and individualized instruction for at-risk and struggling students.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Delivered audio-visual presentations on various platforms to cater to different learning styles.
- Fostered student curiosity and interest in learning through hands-on activities.
- Assessed and improved lesson plans through implementation and experimentation.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
Customer Relationship Manager
Hudson Homes
07.2021 - 05.2022
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Created customer support strategies to increase customer retention.
- Liaised between customers and organization with particular focus on working with sales department.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
Primary Classroom Teacher - Placement
Loftus Public School
05.2021 - 06.2021
- Designed daily lesson plans customized to student needs.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Developed positive rapport with students of various and diverse backgrounds.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
- Delivered audio-visual presentations on various platforms to cater to different learning styles.
New Homes Consultant
Allcastle Homes
09.2016 - 06.2021
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Specialise in greenfield builds, KDR, Duplexes, and home and land packages.
- HIA contracts presentation.
- Tender and plan presentation.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings via HubSpot system and onsite companion CRM systems.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Education
Master of Teaching - Primary - Primary Education
Western Sydney University
Milperra, NSW09.2022
Bachelor of Arts - Major in Psychology And Major in Education Studies
Western Sydney University
Milperra, NSW04.2021
Skills
- Property Rights
- Construction Processes
- Home Tours
- Customer Needs Assessments
- Market and Competitive Analysis
- Customer Service and Assistance
- Sales Strategies
- Customer Relationship Management
Languages
Arabic
Full Professional
Timeline
New Homes Consultant
Hudson Homes
05.2022 - Current
Primary Classroom Teacher - Placement
Alexandria Park Community School
05.2022 - 06.2022
Customer Relationship Manager
Hudson Homes
07.2021 - 05.2022
Primary Classroom Teacher - Placement
Loftus Public School
05.2021 - 06.2021
New Homes Consultant
Allcastle Homes
09.2016 - 06.2021
Master of Teaching - Primary - Primary Education
Western Sydney University
Bachelor of Arts - Major in Psychology And Major in Education Studies
Western Sydney University
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