Caroline Harrison
Results-driven Professional with experience in fast-paced, competitive environments. Delivered exceptional sales and customer service through comprehensive product knowledge and account management. Focused on team success by effectively managing multiple priorities and embracing additional responsibilities, fostering a commitment to continuous learning and growth.
Work History
Personal Banker
1 Year 6 Months- Provided tailored financial product recommendations aligning with customer needs and goals.
- Facilitated customer account management and transaction processing to enhance client satisfaction.
- Streamlined banking operations, improving efficiency of service delivery for personal banking clients.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Conducted comprehensive needs assessments to match clients with optimal banking products, boosting customer satisfaction.
Beauty Therapist
5 Years- Developed loyal following of clients by providing high-quality services.
- Cultivated loyal client base through delivery of personalized beauty services.
- Established strong rapport with clients through consistent, high-quality service and tailored beauty solutions.
- Strengthened client relationships by providing attentive customer service and clear communication.
Personal Banking Advisor
2 Years 1 Month- Built strong relationships with clients, identifying their financial needs and offering tailored advice.
- Educated customers on banking products, enhancing their understanding of features and benefits.
- Educated customers on features and benefits of banking products
- Established strong client relationships, assessing financial needs to provide tailored advice.
- Conducted regular financial reviews with clients, recommending adjustments as needed to support changing life circumstances or market conditions.
- Conducted regular financial reviews with clients, recommending adjustments to support changing life circumstances or market conditions.
Optical Dispenser
5 Years 11 Months- Maintained current knowledge of industry trends through seminars and training sessions, enhancing product expertise for better customer service.
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Assisted store management with staff training, equipping new hires with essential product and service knowledge.
- Developed and implemented creative solutions for customers, enhancing their overall experience.
Department Second in Charge
7 Years 5 Months- Led sales team, focusing on skill development and performance enhancement.
- Trained new associates on effective sales techniques and performance strategies.
- Managed and developed sales team.
- Enhanced profitability by developing pipelines using marketing and sales strategies.
Education
No Degree - Advanced MYOB And Advanced XERO
CertificateNo: KPC-001045497 - Financial Services
Certificate IV - Optical Dispenser
Certificate of Achievements - Beauty Services
Skills
Additional Information
Lux Beauty by Colene
Home Base Beauty Studio Offering beauty services in a relaxing ambience, a motivated Self-Employed Providing Certified Trained in Beauty Services.
My aim is work fulltime on my career job long term while enjoying my passion and making everyone feels relax and beautiful at the same time, I am committed to my fulltime work and also my career satisfaction is my greatest satisfaction .
Certification
- Certification in Financial Banking Services
- First Aid Certificate Valid 2025
- Police Clearance
Languages
Timeline
Personal Banker
Personal Banking Advisor
Beauty Therapist
Optical Dispenser
Department Second in Charge
Career Academy
Kaplan Professional
RMIT University
Adelaide Beauty Academy
Reference
Westpac
- Anne Nguyen - 0430 966 290 - Personal Banker
Specsavers
- Lisa Cross - 0402 142 608 - Retail Manager
Woolworths
- Alanna Davies - 0431 724 982 - Assistant Branch Manager
NAB
- Iroj Shrestha - 0424 099 840 - Senior Customer Advisor
COMMITMENT
I believe that when you are passionate about what you do you naturally strive for excellence. By combining professional expertise, personal values and genuine passion, I am committed to delivering high-quality results and creating positive outcomes. I take pride in approaching everything I do with professionalism, dedication, integrity and a strong commitment to excellence.