Caroline HEUSSNER

• Drive sustainability projects, support Steerco preparations, support sustainability improvement actions & support action plan definitions, implementation tracking & reporting
• Track and follow up data reporting (energy consumption and efficiency, Green House Gas emissions, water consumption, waste management)
• Communicate with BUs and plants, ensure proper information sharing & use and consolidate Knauf standardised reporting KPIs
• Engage teams in sustainability actions, motivate teams, recognise good performance and support teams facing difficulties
• Build up long sustainability roadmap for each plant but also at country level, analyze and evaluate energy & CO2 reduction potentials in the plants by periodic audits and assessments
• Identifying sustainability risks and appropriate mitigation measures and highlighting any opportunities to improve sustainability performance
• Assist in preparing sustainability technology studies to support investment preparation
• Ensure that digital tool implementation will fully support sustainability purposes

• Leadership - lead and manage the site production team - 5 day/week, 24-hour operations, 3 shift supervisors, 27 operators.
• Culture & Engagement - ensure fair and equitable treatment of reports and lead on morale improving activities.
• Safety & Environment - ensure adherence with all site and regulatory requirements.
• Optimised operations - ensure the factory assets of people, knowledge, plant and materials are efficiently and effectively used for the benefit of the business.
• Quality & Customer centricity - ensure products are manufactured to correct specifications to meet customer expectations
• Lean manufacturing - lead and participate in process improvement initiatives, cost reduction projects, and investigations.

Optimisation of operations and processes in the constant pursuit of sustainability and cost savings without compromising safety and quality

• Project planning and management ($250K+ p.a.) - direct and guide teams through to task completion to attain energy and sustainability management goals and support Lion's Supply Chain Strategy
• Decision-making - contribution to 3-year decarbonisation roadmap ($22.5M) and assess business cases; detect energy efficiency opportunities; synthesize technical expertise with financial know-how
• Problem-solving - combination of resourcefulness, creative thinking, and leadership skills
• Teamwork - integration of soft and hard (technical) skills
• Utilities assets management - operation and optimisation of dual-fuel 12.5MW water tube boilers, ethanol and ammonia refrigeration systems, carbon dioxide recovery plant, air compressors and water systems - cooling towers, WTP, WWTP
• $14M Utilities budget modeling

• Provide support and leadership to crew operations to achieve performance metrics, including safety and quality
• Organise, prioritise and own multiple tasks while meeting deadlines in a time-sensitive, fast paced environment
• Motivate, influence and drive good business decisions while working with a diverse workforce
• Partner with site leadership to establish priorities and deliver results

Lead engineer and project manager in wide range of $100K+ projects

• Recycled water supply to industries (collaboration with Seqwater and Veolia)
• Biosolids classification and management (QUU secondment)
• Biomass co-digestion for meat processors
• Tissue mill water management
• Effluent pond management
• Pipeline and pump concept design

• $10M budget modelling and management
• Chemical department assets management - operation and optimisation of chemical applications and water systems (desalination plant and WWTP)
• Shutdown maintenance - expertise in shut planning
• Teamwork - leading a diverse team of internal employees and external contractors
• Time-management - multitasking and task prioritisation in a 24/7 fast-paced and stressful environment, involving on-call duty
• Troubleshooting - combination of technical expertise, resourcefulness and creative thinking

• Management of FSC chain-of-custody certification of Sappi Europe and Sappi Trading
• Risk assessment of raw materials
• External and internal chain-of-custody audits and follow up on non-conformities
• Staff training for competence in QHSE compliance (safety policies, environmental legislation and legal obligations, sustainable forestry)

2-year management trainee programme

Environmental Engineer and Project Officer (Maastricht)

• Build carbon and water footprint reporting for all operations in Europe, Ecolabel assessment, Environmental marketing communication (customer interface)

Technical Sales Engineer (Hannover)

• Customer complaint handling, Competitive analysis

Quality Process Engineer and Project Officer (Blackburn)

• Waste water treatment plant monitoring, Quality controlling and reporting