Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Caroline Jamieson

Manly,QLD

Summary

Reliable, problem solver with great communication skills, honest, well organised and thoughtful decision maker. Fast learner with a can do attitude and love for working in teams either as a key role player or leadership position.

Overview

9
9
years of professional experience

Work History

Domestic Cabin Crew

Qantas Airlines
07.2022 - Current
  • The highest regard for safety and security
  • Sustain long hours and be flexible to work shift work, 24/7 and 365 days of the year
  • Outstanding time management skills and the ability to multi-task
  • The ability to work in a fast-paced ever-changing team environment
  • Perform cabin safety functions, including identifying safety matters, taking action to address safety matters and co-operating with other crew to reduce the risk of injury to passengers and your workmates
  • Provide excellent customer service and be genuine and caring when it comes to offering our customers food and beverages and what they may need to feel comfortable
  • Ensure effective communication within the cabin and cockpit and with Qantas Management to maintain an effective and harmonious working relationship
  • Maintain skills, knowledge and physical ability to perform all emergency procedures
  • At all times display professional standards of behaviour and personal presentation.

Gifting Merchandiser Manager

Jones Retail Group
09.2021 - 07.2022
  • Create appealing and eye-catching visual displays
  • Develop and present design ideas and special promotions
  • Analyse sales figures, customer reactions and market trends to anticipate product needs and plan product range/stock
  • Monitor stock movement and consider promotions and price changes etc
  • Monitor costs with suppliers and ensure pricing integrity with POS System
  • Process and follow up any claims eg short supply or incorrect products supplied
  • Ensure all products scan through the POS System
  • Change displays to promote new product launches and reflect festive or seasonal themes
  • Liaise with suppliers and distributors to negotiate prices, terms, quantities and delivery times
  • Maintain store displays and products
  • Source suppliers to fulfil market demand
  • Establish ongoing professional relationships with all suppliers
  • Follow systems & procedures to ensure efficient & safe operation in the department
  • Monitor and abide by workplace health and safety policies and procedures
  • Maintain clean and safe workspace across all JRG businesses.

Gifting/homewares stager / Shop Assistant

IGA Jones Retail Group
07.2020 - 07.2022
  • Checking gifting invoice
  • Pricing gifting and homewares
  • Staging shelves and tables with gifting and homewares
  • Monthly Stocktake
  • Off loading orders
  • Fruit preparation
  • Money handling
  • Cash register
  • Face to face with customers
  • Shelf facing
  • Daily markdowns.

Personal Carer Domestic

BlueCare
06.2020 - 10.2020
  • Driving to clients houses
  • General house cleaning
  • Shopping for client
  • Paying bills for client
  • Assuring client is okay and healthy.

Resort Host (Niseko, Japan)

MNK
11.2019 - 03.2020
  • Supporting the Front Desk/ Guest Services Team and Site Manager
  • Meeting and greeting guests on arrival in Niseko
  • Driving guests when required, occasionally in difficult and challenging driving conditions
  • Organising and performing chalet checks before guests arrive and after the guest departs to ensure the Chalet is at acceptable standards
  • Organising and performing check ins/check outs
  • Promoting and selling guest services
  • Providing guests with local information and recommendations through upselling
  • Snow clearing
  • Supporting other teams during busy times.

Administrative Assistant / Receptionist

Synaco Global Recruitment
02.2019 - 11.2019
  • Customer service and assistance both by phone and in person
  • Front counter receptionist
  • Ordering stock
  • Resume formatting
  • General housekeeping
  • Basic account reconciliation
  • Data Entry - Keeping Candidates Profiles, Tickets and Compliance up to date in Fasttrack and the Company Shared Drive
  • Use of Outlook, Microsoft Word, Excel.

Shop Assistant

Wellington Point Farm
03.2015 - 01.2019
  • Customer service and assistance both by phone and in person
  • Cash register and money handling experience
  • Various tasks as required including restocking shelves, cleaning and packaging
  • Packing orders for restaurants
  • Cash register counting at the end of shift
  • Opening and closing the shop.

Education

Double Diploma of Aviation (CPL + MEIR) - Aviation

Flight One School of Aviation
Brisbane, QLD

(HLTAID001) -

Provide First Aid
09.2022

(HLTAID002) -

Provide Basic Emergency Life Support
09.2022

(HLTAID003) -

Provide Cardiopulmonary Resuscitation
09.2022

(SITHFAB002) -

Responsible Serving of Alcohol
09.2022

Moreton Bay College -

11.2018

Barrington College -

01.2018

Skills

  • Basic account reconciliation
  • Cash handling
  • Customer service
  • Team player
  • Phone etiquette
  • Receptionist duties
  • Hotels and Tourism
  • Problem-Solving
  • Task Prioritisation
  • Supervision and leadership
  • Decision-Making
  • Excellent Communication

Accomplishments

  • Completing Gold Duke of Edinburgh
  • Silver Duke of Edinburgh (2016)
  • Bronze Duke of Edinburgh (2015)
  • Cert II in Aquatic Rescue (2015)
  • IRB Crew (Inflatable Rescue Boat) (2015)
  • House Captain (2015)
  • Surf Rescue Certificate (2014)

References

  • Hayley Scammells, Client Manager, Entire Recruitment / Synaco Global, Hayley.scammells@synacoglobal.com.au, 0409 475 321
  • Natalia Moyano, Altara Qantas Manager, 0418 380 254, nmoyano@altara.aero
  • Leanne Jones, Managing Director, IGA Jones & Co, 0408 753 826, leanne@jonesretail.com.au

Timeline

Domestic Cabin Crew

Qantas Airlines
07.2022 - Current

Gifting Merchandiser Manager

Jones Retail Group
09.2021 - 07.2022

Gifting/homewares stager / Shop Assistant

IGA Jones Retail Group
07.2020 - 07.2022

Personal Carer Domestic

BlueCare
06.2020 - 10.2020

Resort Host (Niseko, Japan)

MNK
11.2019 - 03.2020

Administrative Assistant / Receptionist

Synaco Global Recruitment
02.2019 - 11.2019

Shop Assistant

Wellington Point Farm
03.2015 - 01.2019

Double Diploma of Aviation (CPL + MEIR) - Aviation

Flight One School of Aviation

(HLTAID001) -

Provide First Aid

(HLTAID002) -

Provide Basic Emergency Life Support

(HLTAID003) -

Provide Cardiopulmonary Resuscitation

(SITHFAB002) -

Responsible Serving of Alcohol

Moreton Bay College -

Barrington College -

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Caroline Jamieson