Caroline Jones
Bradbury
Summary
Project Officer with expertise in large district wide and local projects, adept at navigating executive-level environments where confidentiality and discretion are paramount. Proven track record of managing high-risk projects and competing priorities while consistently meeting critical milestones and delivering quality outcomes under pressure. Exceptional communication and negotiation skills facilitate seamless collaboration with builders, project managers, redevelopment teams, and healthcare stakeholders, ensuring minimal service disruption and the creation of purpose-built environments. Committed to driving project success through strategic planning and effective stakeholder engagement.
Overview
11
11
years of professional experience
Work History
Project Officer
Liverpool Health and Academic Precinct
01.2023 - Current
- Lead operational commissioning delivering clinical, and non-clinical areas including Operating Theatres, Interventional Radiology, Cancer Administration and Haematology Administration. Identifying and managing anticipated and real-time risks to patients, staff, and project
- Planning and implementing relocation of clinical departments while maintaining service capabilities
- Developed department decant and move plans in alignment with overall project program. Maintaining project timelines and ensuring critical milestones works are met
- Developing, reviewing, and analysing high level project documentation and data including facility, district, and government level briefs
- Support and guide the planning, procurement, delivery, compliance, reporting, installation and commissioning for all furniture, fittings and equipment (FFE), including major medical equipment (MME) in consultation with the wider hospital. Co-ordinate and facilitate user groups to ascertain FFE and MME requirements
- Manage disruption notices and noisy works, facility wide stakeholder engagement, minimising impact to facility operations and patient experience
- Manage and facilitate design finalisation meetings for stage 2.
Project Officer
PowerChart Maternity
01.2021 - 01.2023
- Coordinated implementation timelines, stakeholder deliverables, and local reporting within district-wide digital health transformation
- Supporting meetings and project updates by collecting, arranging and distributing supporting materials
- Producing thorough, accurate and timely reports regarding project activities
- Preparation of meeting documents for the Steering Committee and District Working Party
- Maintaining close connection with the project team to quickly identify and resolve challenges
- Maintaining Health Roster including managing excessive leave and providing leave plans to execute
- Supporting multiple projects to meet demands as required
- Managing end to end process of all recruitment to project teams within the PMO office
- Develop online surveys to collate end user feedback
- Plan and coordinate go live ensuring a smooth implementation across sites during 24/7 support
Orientation Coordinator
Vaccination Centres
07.2021 - 09.2021
- Managed onboarding for 60+ redeployed staff weekly during COVID-19 response; liaised with HR, and district educators.
- Booking venues, liaising with facilitators, managing staff IDs, ensuring access to systems was completed
- Attending the orientation registering all attendees, including conducting Covid-19 screening
Project Officer
EMEDS (Electronic Medication Management) Implementation
01.2019 - 01.2021
- Delivered end-to-end coordination for electronic medical records district wide rollout; built partnerships with clinicians and non-clinical teams for smooth adoption
- Kept senior management well-informed by preparing and presenting project status reports
- Developed and deepened relationships with key stakeholders
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management
- Developed and monitored project schedules, budgets and objectives for successful completion
- Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results
Executive Officer to Director
ICT Services
01.2017 - 01.2019
- Providing executive support in the day-to-day management of ICT Service in conjunction with the Director of ICT
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Managing diary and provision of daily meeting documents
- Monitoring and managing ICT reporting compliance with District requirements
- Assisting in the preparation of reports for SWSLHD Executive and Board along with the Director of ICT
- Preparation of responses to enquiries from the District office along with the Director of ICT
- Delegating responsibility for management of specific issues or projects to affect changes in policy, practice or service
- Provision of high-level secretariat support to ICT committees or meetings and the SWSLHD ICT Executive Committee
- Preparing briefs, reports, letters and responses on behalf of the Director of ICT
- Developing an orientation package for onboarding of new team members to the ICT service, ensuring a smooth transition
- Managing human resource requirements, including executive performance reviews, planned and unplanned leave, recruitment, mandatory training and HealthRoster
Executive Assistant
Chief Executive
01.2015 - 01.2017
- Managed complex diary arrangements, high-level correspondence, and stakeholder engagement across the health district including NSW Ministry of Health, facility staff and community as required and responding appropriately
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Managing and overseeing the Chief Executive's committee schedule of all meetings attended
- Preparing all relevant meeting papers and submit to the Chief Executive for review and follow up on outstanding actions
- Managing travel arrangements and venue reservations for conferences and seminars
- Participating in frequent communication with other administrative team members, human resources and finance department on special projects and events
- Handled confidential and sensitive information with discretion and tact.
Education
Advanced Excel -
Dynamic Web Training
01.2023
Cert IV & III - Personal Training
Fit College
01.2021
Project Management Fundamentals -
PMP Partners
01.2019
Cert IV & III - Business Administration
SWSLHD
01.2013
Accelerated Implementation Methodology
CEWD
Liverpool, NSW01-2019
Skills
- Strategic project coordination and operations
- High-level negotiation and change management
- Relationship building across clinical and non-clinical teams
- Executive-level written and verbal communication
- Independent and team-based problem solving
- Stakeholder engagement and collaboration
- Strong attention to detail and multi-tasking
- Health system knowledge across department, facility, and district levels
- Experience with large-scale redevelopment planning
Accomplishments
Recipient, Transforming Your Experience appreciation letter from SWSLHD Chief Executive for developing an orientation manual for ICT Service (2019)
Timeline
Project Officer
Liverpool Health and Academic Precinct
01.2023 - Current
Orientation Coordinator
Vaccination Centres
07.2021 - 09.2021
Project Officer
PowerChart Maternity
01.2021 - 01.2023
Project Officer
EMEDS (Electronic Medication Management) Implementation
01.2019 - 01.2021
Executive Officer to Director
ICT Services
01.2017 - 01.2019
Executive Assistant
Chief Executive
01.2015 - 01.2017
Cert IV & III - Business Administration
SWSLHD
Advanced Excel -
Dynamic Web Training
Cert IV & III - Personal Training
Fit College
Project Management Fundamentals -
PMP Partners
Accelerated Implementation Methodology
CEWD
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