Caroline Lesa
Moe
Summary
Driven and adaptable individual, excelled in fast-paced environments at KFC, mastering customer service and problem-solving. Demonstrated a keen attention to detail and a positive attitude, ensuring high-quality outcomes and efficient team collaboration. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging skills in clear communication and safety practices. The ability to take initiative and effectively prioritize tasks to ensure projects are completed on time.
Overview
1
1
year of professional experience
Work History
Warehouse Packer
Banter Toys & Collectibles
2022.11 - 2023.01
- As I took this job as a holiday job for school holidays, I kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Crew Team Member
KFC
2022.01 - 2022.10
- Worked well with teammates and accepted coaching from the management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Provided support to team members to ensure all goals were met promptly.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
Warehouse Packer
Campion Education
2021.12 - 2022.01
- (School holidays job)
- Enhanced warehouse efficiency by accurately packing and labelling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Education
St Francis Xavier College
Beaconsfield, VICSkills
- Customer Service
- Positive Attitude
- Problem-Solving
- Attention to Detail
- Safety Understanding
- Heavy Lifting
- Safe Work Practices
- Clear Communication Cooperative Relationships
- Following Instructions
Volunteer Experience
January 2017 - April 2020
Alter Serving
St Michaels Church, Melbourne, VIC
- Provided assistance to priests throughout Masses including carrying books & holding vessels.
- Accurately followed instructions from clergy members regarding placement of items on the altar.
- Demonstrated strong attention to detail and organizational skills while preparing for services as an Altar Server.
Languages
Samoan
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Packer
Banter Toys & Collectibles
2022.11 - 2023.01
Crew Team Member
KFC
2022.01 - 2022.10
Warehouse Packer
Campion Education
2021.12 - 2022.01
St Francis Xavier College
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