Caroline Mcilduff
Hampstead Gardens,SA
Summary
I am very much a people person. I have a passion for fashion. Love seeing people feel good about themselves.
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
Myer
12.2007 - Current
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Employed strong sales and communication techniques to facilitate Number% increase in sales.
- Operated cash registers, receiving and processing both cash and card payments.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
Customer Service Representative
Chanel
08.1996 - 08.2001
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
Education
Advanced Diploma - Nursing
Gilles Plains High School
Modbury, SA School Of Nursing 01.1989
Skills
- Retail Sales Customer Service
- Calm and Professional Under Pressure
- Active Listening
- Customer Service
- Money Handling Abilities
- POS Systems Expertise
- Managing Multiple Tasks
- Credit Card Payment Processing
- Stocking and Replenishing
- Product Promotion
- Order Processing
- Problem-Solving Ability
- Sales Expertise
- Merchandise Orders and Exchanges
- Refund Processing
- Closing Sales
Timeline
Customer Service Representative
Myer
12.2007 - Current
Customer Service Representative
Chanel
08.1996 - 08.2001
Advanced Diploma - Nursing
Gilles Plains High School
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