Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Previous Experience
Timeline
Generic

Caroline Moana Tumeth

Sydney

Summary

Seasoned executive with over two decades of leadership experience in the Community and Health sectors. Proven track record of cultivating and directing high-performing teams to achieve strategic and organizational goals. Recognized for integrity, results-oriented leadership, and commitment to making a positive impact on the community.

Overview

16
16
years of professional experience

Work History

Chief Quality & Compliance Officer

3Bridges Community Ltd
02.2023 - Current

GM Disability, Aboriginal, Youth & Community Services

3Bridges Community Ltd
12.2020 - 02.2023

Executive Director of Community Capacity

3Bridges Community Ltd
02.2018 - 12.2020

Senior Manager, Aged Care, Disability and Mental Health Services

Benevolent Society
01.2011 - 02.2018

Service Manager, Aged Care Services

Catholic Community Services
01.2009 - 01.2011

Education

Bachelor of Applied Science -

University of Western Sydney
01.2004

The Board and Company Secretary - undefined

Australian Institute of Company Directors (AICD)
03.2025

Diploma of Leadership and Management BSB51915 - undefined

Virtue Business Institute
01.2017

Skills

  • Strategic Vision & Execution
  • Operational Excellence
  • Leadership and Team Development
  • Corporate Governance
  • Change Management
  • Stakeholder Engagement
  • Customer and Market Orientation
  • Crisis and Risk Management

Accomplishments

  • Spearheaded the successful compliance transition for DCJ funding by upskilling staff, adapting service delivery models, and embedding governance frameworks, resulting in sustained funding and program continuity.
  • Led the growth of the Allied Health division, increasing headcount by 400% and establishing a robust, multidisciplinary team that delivered high-quality, client-centred care across the organisation.
  • Scaled the Youth Services team from 8 to 30 FTEs between 2018 and 2023, embedding robust operational frameworks and talent pipelines; transitioned the portfolio to another executive and assumed a new strategic role as Chief Quality Compliance Officer, focusing on governance and regulatory oversight.
  • Led the transformation of our Early Years Support Service from a small local team of three to a multi-LGA initiative, carefully managing growth to preserve the program’s reputation for compassion and high-quality support for mothers.
  • Led the growth and development of the NDIS Support Coordination service (2018–2023), expanding to a 10-person team and managing its strategic wind-down with transparency and care during a broader organisational shift.
  • Redirected Aboriginal Services to operate across the organisation rather than as a standalone unit, embedding cultural knowledge throughout all 3Bridges services while maintaining community trust and cultural integrity.
  • Provided steady leadership during the CEO transition, ensuring business continuity, clear communication, and organisational alignment through a period of change.
  • Led with resilience and composure through the COVID-19 crisis, maintaining operational focus, supporting staff wellbeing, and navigating evolving public health and service delivery challenges.
  • Led the responsible decommissioning of non-viable services, preserving organisational sustainability while prioritising transparent communication, staff wellbeing, and respectful client transitions.
  • Successfully held the senior management role for seven years, overseeing funds totally $11,000,00 in Aged Care, Disability, and Mental Health within the Sydney region of the large multi-stream community services organisation.
  • Consistently delivered growth, strengthened governance, enhanced service quality, and led teams through complexity, change, and reform, including the implementation of the National Disability Insurance Scheme.

Previous Experience

  • Case Manager, Home Care Packages, CHSP, Catholic Community Services, St George, Sutherland, City of Sydney, 01/01/04, 01/01/06
  • Team Coordinator, Home Care Packages, CHSP, Catholic Community Services, St George, Sutherland, City of Sydney, 01/01/07, 01/01/08
  • Service Manager, All LGA’s within Sydney: Home Care Packages and CHSP, Catholic Community Services, 01/01/09, 01/01/11

Timeline

Chief Quality & Compliance Officer

3Bridges Community Ltd
02.2023 - Current

GM Disability, Aboriginal, Youth & Community Services

3Bridges Community Ltd
12.2020 - 02.2023

Executive Director of Community Capacity

3Bridges Community Ltd
02.2018 - 12.2020

Senior Manager, Aged Care, Disability and Mental Health Services

Benevolent Society
01.2011 - 02.2018

Service Manager, Aged Care Services

Catholic Community Services
01.2009 - 01.2011

The Board and Company Secretary - undefined

Australian Institute of Company Directors (AICD)

Diploma of Leadership and Management BSB51915 - undefined

Virtue Business Institute

Bachelor of Applied Science -

University of Western Sydney
Caroline Moana Tumeth