Caroline O'Hehir
Sandhurst ,VIC
Summary
Dedicated and motivated nursing care professional, with considerable experience working in the aged care sector with clients with high and low care needs. Currently seeking a position which will develop skills learnt during Diploma. Extremely committed to the delivery of quality care who focuses on and achieving improvement, enhancement to the life styles of the People that require extra care in their recovery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Endorsed Enrolled Nurse
Seniors Community Care
09.2021 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
EEN
Benetas St Pauls Aged Care Home
09.2016 - 10.2021
- Work closely with all facility staff and other health care providers
- Liaise with resident families, friends, guardians and significant others
- Responsible for the coordination of the provision of care to residents
- Supervise and support direct care staff ensuring that services are delivered as per the residents care plan and resident choice
- Attend staff and departmental meeting as required
- Act as first point of call for addressing any staff grievances
- Mentor staff and provide feedback as needed
- Assist with the management of staff roster, agency bookings and staff allocations as directed
- Consult and advocate on behalf of the residents
- Ensure the privacy and dignity of each resident is maintained
- Maintain a current knowledge of Aged Care Act 1997, Aged Care Accreditation Standards, Resident Classification Scale, Aged Care Funding Instrument, Residential Rights, Drugs Poisons and Controlled Substances Act 1981.
- Administered medications and treatments as prescribed by physicians.
- Improved patient satisfaction by establishing rapport, addressing concerns, and demonstrating empathy in all interactions.
PCA Div2 EEN
City Of Kingston
01.2014 - 01.2016
- Received formal recognition for 'outstanding work, dedication and patience working with high care clients'
- Certificate of Appreciation for 'Significant contribution to the quality of life and care of aged care persons and their families'.
Unit Supervisor
RSL Park Frankston
01.2011 - 01.2014
Home and Community Care Worker
Community Care - Nursing Australia
01.2009 - 01.2010
- Contributed to the improvement of community health by conducting regular home visits and assessments.
- Streamlined communication between healthcare providers, clients, and families to ensure optimal care coordination.
Personal Care Attendant
01.2005 - 01.2010
- Provided a high level of personal care, respite and home help for aged persons within their own homes
- Cared for people on rostered shift work
- Assisted Registered Nurses as required
- Observed and reported any changes in the clients condition or any complaints about care to the supervisor
- Assisted with rehabilitation exercises and basic treatment and medication
- Performed basic medical procedures such as blood pressure, continence and pressure care
- Served clients meals and assist clients with meals
- Attended social activities with clients and participate in the activities
- Performed other duties such as general cleaning and home care services as required
- Administered medication as required
- Adhered to all policies, procedures, OH&S and infection control procedures.
Personal Care Attendant
Aged Care Agency - Cameron Morley
01.2004 - 01.2005
Education
Diploma of Nursing - Nursing
Mayfield
Hawthorn, VIC05.2014
Skills
- Client Record Management (CRM) Systems
- Q Doc
- I Care
- Intermediate skills in Word
- PowerPoint
- Social Media
- Email/Outlook
- Internet
- Enjoy working as part of a team and autonomously as required
- Able to coordinate and lead group activities when required
- Excellent organisational and time management skills
- Skilled in adapting to new situations communication skills
- High standard of personal presentation and immaculate grooming
- Open and relaxed manner with the ability to deal with issues flexibly
- Friendly, reliable, trustworthy and courteous
- Flexible with motivation and drive
- Excellent problem solving skills
- Honest and authentic
- Appreciative and considerate
- Methodical and disciplined approach to problem solving
- Rational, fast paced decision maker with the ability to respond to any situations in a decisive, confident and professional manner
- Ability to assist with assessment and resident care documentation requirements
- Strong written and verbal communication skills
- Ability to handle competing priorities in a high volume workplace
- Demonstrated experience in compliance with client rights and confidentiality
- Medication Administration
- Direct Patient Care
- Patient Assessment
- Clinical judgment
Certification
- Working with Children Certificate - 01757546-01 - exp 09.04.19
- Current National Police Clearance - April 2016
- Apply First Aid
- Workplace Coach and Assessor
- Critical Bleeding - Blood Safe - June 2013
- Iron Deficiency Anaemia - Blood Safe - May 2013
- Postpartum Haemorrhage - Blood Safe - May 2013
- Collecting Blood Specimens - Blood Safe- May 2013
- Transporting Blood - Blood Safe - May 2013
- Clinical Transfusion Practice Blood Safe - May 2013
- Emergency Procedures Training - OnAlert - May 2013
- SAFE Files Workplace Bullying - Learning Seat - May 2013
- SAFE Files Sexual Harassment in the Workplace- Learning Seat - May 2013
- SAFE Files Equal Opportunity in Employment - Learning Seat - May 2013
- Nursing/Midwifery Staff Hand Hygiene - Hand Hygiene Australia - May 2013
- Promoting Team Effectiveness - Aged & Community Care - 2012
- Show Leadership in the Workplace - Aged & Community Care - 2012
- Implementing Operational Plans - 2012
- Facilitate Support Responsive to the Specific Nature of Adventure - Alzheimer's Australia
- Provide Care Support to the Specific Nature of Dementia - Alzheimer's Australia
- Bullying Prevention - Learning Seat - 2011
- Falls Prevention Planning - Peninsula Health - 2011
- Fire and Emergency Training - 2011
- Customer Service and Complaints Management - 2011
- Challenging Behaviours - 2011
- Understanding the Needs and Cultural Characteristics of Residents and Clients
- Basic Food Safety Practices - Melbourne University - 2011
- Working with Families - McCarthy Training - 2010
- TENA Coordinator Training - 2010
- Infection Control and Outbreak Management
- Elder Abuse, Reportable Assault & Investigations
- Behaviour Management
- Chemical Safety and Management
- Professional Boundaries and Occupational Health and Safety
- Train the Trainer - Icare - 2007
- Managing Difficult Personalities and Situations
- Quality Auditing Training
Attributes
- Balanced, empathic and tolerant
- Caring, compassionate and nurturing
- Cooperative, collaborative and helpful
- Supportive and reliable
- Enjoy helping and interacting with people
- Sensitive to the needs of a wide range of individuals
- Self-starter who uses initiative
- Helpful and courteous manner
- Goal orientated with a passion for continued professional development
- Compassionate
Formalqualifications
- Diploma in Nursing, Mayfield Education, Dec 2013/Jan 2014
- Certificate IV in Aged Care, Pragmatic Training, 2008
- Certificate III in Aged Care, AVLi, 2005
- Certificate in Child Care (Assistant), TAFE, 1996
Volunteer Experience
I previously volunteered with the Frankston City Council working with children with disabilities in the Respite Program. Also I assisted with excursions on the school holidays with children and teenagers with disabilities which included Downs Syndrome, Autism and Medical Conditions such as Epilepsy.
References
Available at Interview
Timeline
Endorsed Enrolled Nurse
Seniors Community Care
09.2021 - Current
EEN
Benetas St Pauls Aged Care Home
09.2016 - 10.2021
PCA Div2 EEN
City Of Kingston
01.2014 - 01.2016
Unit Supervisor
RSL Park Frankston
01.2011 - 01.2014
Home and Community Care Worker
Community Care - Nursing Australia
01.2009 - 01.2010
Personal Care Attendant
01.2005 - 01.2010
Personal Care Attendant
Aged Care Agency - Cameron Morley
01.2004 - 01.2005
Diploma of Nursing - Nursing
Mayfield
- Working with Children Certificate - 01757546-01 - exp 09.04.19
- Current National Police Clearance - April 2016
- Apply First Aid
- Workplace Coach and Assessor
- Critical Bleeding - Blood Safe - June 2013
- Iron Deficiency Anaemia - Blood Safe - May 2013
- Postpartum Haemorrhage - Blood Safe - May 2013
- Collecting Blood Specimens - Blood Safe- May 2013
- Transporting Blood - Blood Safe - May 2013
- Clinical Transfusion Practice Blood Safe - May 2013
- Emergency Procedures Training - OnAlert - May 2013
- SAFE Files Workplace Bullying - Learning Seat - May 2013
- SAFE Files Sexual Harassment in the Workplace- Learning Seat - May 2013
- SAFE Files Equal Opportunity in Employment - Learning Seat - May 2013
- Nursing/Midwifery Staff Hand Hygiene - Hand Hygiene Australia - May 2013
- Promoting Team Effectiveness - Aged & Community Care - 2012
- Show Leadership in the Workplace - Aged & Community Care - 2012
- Implementing Operational Plans - 2012
- Facilitate Support Responsive to the Specific Nature of Adventure - Alzheimer's Australia
- Provide Care Support to the Specific Nature of Dementia - Alzheimer's Australia
- Bullying Prevention - Learning Seat - 2011
- Falls Prevention Planning - Peninsula Health - 2011
- Fire and Emergency Training - 2011
- Customer Service and Complaints Management - 2011
- Challenging Behaviours - 2011
- Understanding the Needs and Cultural Characteristics of Residents and Clients
- Basic Food Safety Practices - Melbourne University - 2011
- Working with Families - McCarthy Training - 2010
- TENA Coordinator Training - 2010
- Infection Control and Outbreak Management
- Elder Abuse, Reportable Assault & Investigations
- Behaviour Management
- Chemical Safety and Management
- Professional Boundaries and Occupational Health and Safety
- Train the Trainer - Icare - 2007
- Managing Difficult Personalities and Situations
- Quality Auditing Training
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