Caroline Parisy
Summary
With 20 years of experience working in fast-growing and innovative industries (digital, marketing, fintech and climate tech, SaaS B2B), I strive to provide all team members with the most incredible professional and personable experiences, creating a collaborative and inclusive environment while promoting growth, transparency, and autonomy. With solid business acumen, years of experience in accelerating growth, managing complex change programs, a passion for employee engagement, lean product development, and the latest technologies, my mission is to cultivate an employer of choice reputation while prompting high performance.
Overview
24
24
years of professional experience
Work History
People & Culture Manager
The Climate Risk Group / XDI
03.2023 - Current
- Design and implement a progressive people and culture excellence ambition, establishing the org's first people, culture and governance processes and initiatives - from global talent attraction and selection to continuous learning and feedback, impact and growth 360 reviews, and remunerations and benefits management.
- Additionally, collaborate closely with the founders and the senior leadership team to improve business operational efficiencies.
- Achievements: Designed a new career, success and growth framework to improve transparency around contributions, performance and career progression opportunities.
- Developed a range of knowledge bases for continuous learning (including meeting best practices, wellbeing and DEI, people leadership, effective decision-making, information and knowledge management for L&D) and launched associated forums for ongoing coaching on these subjects.
- Worked with external consultants and an Agile Coach to implement a new cross-functional organisation structure that supports accelerated growth (inspired by the Unfix model).
- Created a culture of continuous feedback with individual and team pulse-checks to measure operational efficiencies and wellbeing and set business OKRs for constant improvements.
Head of People & Culture
Praemium
09.2017 - 12.2022
- Company Overview: investment platform
- Led the continued development of Praemium's organisational, people and culture strategies and initiatives aligned with the company's vision and corporate objectives, placing the people at the centre of everything we did so they could feel strongly connected to the company's purpose and love their work.
- Worked within the executive leadership team, providing advice and support to all to strive for excellence in communication & leadership, performance & capability, learning & development, products & innovation, reward & recognition, and social and cultural engagement.
- Investment platform
- Achievements: Established the organisation's values to set out and encourage our ethical principles and standards of behaviour, how people operate and what's expected of them, aligned with our purpose and vision.
- Coached executive leaders and first-time managers to build strong relationships, develop robust emotional intelligence, and become more resilient via various workshops and online and in-person training activities.
- Led the business and teams through covid, maintaining a high level of engagement (over 90%) with regular communication and connection opportunities, adjusting initiatives and processes to an entirely virtual mode.
- Set a new framework post covid, to not only automate but transform the people's operational functions to improve employee experience with technologies and processes that help people get better and feel connected to our purpose using OKRs, promote fair and objective processes, are intuitive and adaptive to the flow of work when managing hybrid and international teams.
- Continuously maintained a diverse workforce and inclusive culture where everyone can be their whole self at work, implementing new programs promoting mental, physical and financial wellness, diversity, equity, and inclusion.
Head of Human Resources
IE
12.2009 - 06.2017
- Company Overview: digital consulting, design and development
- Designed and implemented all Careers, Capability, and Culture strategies and initiatives to achieve the agency's longterm vision to become an employer of choice, a leader in training practices, and sustain financial viability.
- Defined HR strategies and processes modelled around the agency's values, identifying possible challenges ahead and providing the data and insights to drive new innovative programs.
- Digital consulting, design and development
- Achievements: Reached the top 10 Coolest Company in Tech to work for in 2016.
- Grew IE's talent network, building excellent relationships with over 1,500 digital innovators across Australia while maintaining one of the highest retention rates between digital agencies for over 5 years.
- Developed an L&D strategy providing opportunities to learn via on-the-job experience / 70%, mentoring and coaching / 20%, and internal knowledge-sharing sessions and formal courses / 10%, so that everyone was set up for success and could arrive at their potential.
- Implemented a total reward program, including flexible working practices, fair and consistent remunerations and benefits, peer-to-peer recognition, high-performance reward, and career achievement.
- Implemented a range of innovative technology within the HR functions to improve recruitment, performance management, internal self-services, automating reporting functions, and facilitating remote communication and feedback for engagement.
HR & Office Manager
LIVE IN Australia.com
04.2009 - 11.2009
- Company Overview: migration agent
- Established myself in Melbourne with a fixed-term position to set LIA's employee framework and implement its new documents management system.
- Managed and administered all financial processes, including payroll, invoicing, billing, bank reconciliation, profit and loss reporting, and budget planning.
- Migration agent
Human Resources Manager
iCrossing
06.2006 - 09.2008
- Company Overview: digital marketing
- Developed and implemented all HR strategies and initiatives in line with iCrossing's new business development strategy, marketing environment, and people vision: attracting, recruiting, and retaining the best people, sharing knowledge, talking the same language, and managing changes.
- Guided and supported team leads during all stages of their new team members' onboarding and induction and the performance management process.
- Worked alongside PWC's Head of Knowledge Management to establish the company's knowledge-sharing practices and set guidelines from induction to deep and strategic learning (early 70/20/10 philosophy).
- Digital marketing
- Achievements: Led the talent attraction and acquisition functions and all associated initiatives to support an annual growth of 200% over a period of 3 years.
- Developed and analysed employee engagement surveys, focus groups, and team-building activities before becoming a common practice.
- Coached leaders in modern talent, performance, and remunerations management practices.
- Supported the GMs with the merger with (now parent) US company, including operational and management changes.
Operations Manager
Anya Designs
10.2005 - 05.2006
- Company Overview: legal software
- Wanting to get some exposure to finance and new business development, worked alongside Anya's founder to design new lines of services (e-learning, HR consultancy, and office management training) for law firms.
- Managed and administered all financial and sales processes, including external audit, sales forecast, and risk analysis.
- Legal software
HR Manager
Babel Media
08.2003 - 10.2005
- Company Overview: video games testing & localisation
- Took the HR functions over the CEO and CFO; led the development and implementation of all HR strategies and initiatives to allow the company to expand globally.
- Advised and supported heads of department and first-line managers with employee relations, onboarding, performance management, benefits, grievance, and disciplinary matters.
- Video games testing & localisation
- Achievements: Managed the set-up and opening of new offices in the UK, US, Canada, and India.
- Designed and implemented HR policies and processes for 400 casual, fixed-term, and permanent employees, including national and international contracts, and salaries, independently handling the monthly payroll.
- Developed and maintained the company's legal documentation (NDA, T&C, Service Level Agreement) for all oversea-offices.
HR & QA Coordinator
Epic Group
04.2001 - 07.2003
- Company Overview: e-learning
- Implemented new and emerging HR initiatives previously administered by a personnel and finance team and acted as the company's quality assurance auditor.
- Supported the GMs with resourcing, schedules, and budgets.
- E-learning
- Achievements: Designed a competencies framework for talent selection and employee evaluation, including job descriptions, a competencies matrix, and a 360 degrees appraisal system reporting on individual's performance, providing training needs analyses and personal development plans.
- Developed the company's first intranet for onboarding and internal communication, processes, and policies (HTML hand coded).
- Defined comprehensive procedures and associated documents to transit the company from an ISO 1994 to an ISO 2000 standards accreditation.
Education
Not-for-Profit Organisations -
NonProfitReadyOrg
01.2023
Human Resources and Personnel Development -
Brighton College
01.2003
Multimedia Design -
Brighton College
01.2000
Skills
- HR Strategy Planning
- Organisational Development
- Talent Acquisition
- Performance Management
- Learning and Development
- Reward & Recognition
- DEI, Wellbeing
- Employee Engagement and EVP
- HRIS, CRM
- Workforce Data and Insights
- Utilisation & Resources Management
- Remuneration & Benefits
- Employment Law & Immigration
- Mergers & Acquisitions
Core Capabilities
Leadership Capabilities
- Team building
- Coaching and mentoring
- Workshop facilitation
- Relationship building
- Financials (budgeting and forecasting)
- Marketing and Events management
- OH&S and ISO Compliance
- Project management
- MS & Google Suites
- Slack and Culture Amp
- ClickUp, Notion and SharePoint
- Many TMS and CRM like EmploymentHero, IntelliHR, JobAdder
Extended Capabilities
Tools and Software
Websites
More About Me
- Single mum of a curious and active 11 years old boy
- Social justice, animal welfare and environmental conservation
- Ski and kayak instructor, semi-professional hiker and bush camper
- French mother tongue, fluent English, basic Australian Sign Language
- Volunteering work: basketball coaching, French stories reading, school council
- Influencers: Ricardo Semler, Simon Sinek, Shivani Gupta and everyone on the Resources for Human Slack Community
Timeline
People & Culture Manager
The Climate Risk Group / XDI
03.2023 - Current
Head of People & Culture
Praemium
09.2017 - 12.2022
Head of Human Resources
IE
12.2009 - 06.2017
HR & Office Manager
LIVE IN Australia.com
04.2009 - 11.2009
Human Resources Manager
iCrossing
06.2006 - 09.2008
Operations Manager
Anya Designs
10.2005 - 05.2006
HR Manager
Babel Media
08.2003 - 10.2005
HR & QA Coordinator
Epic Group
04.2001 - 07.2003
Human Resources and Personnel Development -
Brighton College
Multimedia Design -
Brighton College
Not-for-Profit Organisations -
NonProfitReadyOrg
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