Summary
Overview
Work History
Education
Skills
References
Visa
Timeline
Generic

CAROLINE S MUTASA

Heatley

Summary

Dedicated and dependable professional known for unwavering honesty, punctuality, and a relentless commitment to results. A tenacious learner adapt at navigating complex challenges in fast-paced environments. Possesses exceptional analytical skills, along with strong writing, editing, and communication abilities. Proficient in translating intricate research into accessible content for diverse audiences. Demonstrates a keen understanding of data, with mastery in Microsoft Excel, PowerPoint, and Word. Recognized for exceptional organization and effective communication, contributing to seamless integration of skills and expertise in every professional endeavor

Overview

11
11
years of professional experience

Work History

Community Aged Care Worker

We2care Aged and Disability Services
09.2024 - Current
  • Assisted clients with daily living activities, promoting independence and overall wellbeing.
  • Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
  • Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
  • Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
  • Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.
  • Provided emotional support and companionship during times of hardship or grief; ensuring clients felt valued and cared for.
  • Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
  • Coordinated meal planning and preparation for clients based on individual dietary requirements and preferences.
  • Implemented effective time management strategies to balance caseloads while maintaining a high level of care for each client.
  • Maintained detailed records of client progress, documenting achievements and areas for improvement.
  • Enhanced client satisfaction by providing personalized care and support to elderly individuals.
  • Facilitated social activities for clients, encouraging engagement and participation in community events.
  • Assisted in the development of exercise programs designed specifically for elderly clientele; improving mobility and strength.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Support Worker

Ec Care Disability Services
08.2024 - Current
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Promoted community integration by providing extensive physical, emotional and social support.

Administrator

Concur Estate Agents
02.2018 - 06.2024
  • Streamlined district accounting records, significantly enhancing accuracy and compliance
  • Implemented a systematic approach to maintain the Provincial Asset Register, resulting in improved financial reporting
  • Spearheaded efficient receipting and banking procedures, reducing processing time by 20%
  • Developed and executed both long- and short-term plans, consistently surpassing project milestones and meeting deadlines
  • Delegated tasks strategically, optimizing team performance and ensuring alignment with organizational goals
  • Uphold high project standards through effective decision-making, rigorous quality control, and proactive schedule adjustments
  • Reason for leaving: Relocation to Australia

Assistant Project Manager

ZHAAUCT Organisation
01.2018 - 08.2018
  • Orchestrated seamless communication with stakeholders, ensuring precise understanding of project needs and goals
  • Coordinated projects with meticulous attention to detail, resulting in a 15% improvement in project efficiency
  • Conducted thorough research, providing critical insights that informed project decision-making
  • Produced accurate and timely administrative documents, including invoices and estimates
  • Monitored and reported on project progress, achieving a 10% increase in transparency and accountability
  • Reason for leaving: End of contract

Care giver

Tose Children s home
01.2014 - 12.2017
  • Orchestrated seamless communication with stakeholders, ensuring a precise understanding of project needs and goals
  • Coordinated projects with meticulous attention to detail, resulting in a 15% improvement in overall efficiency
  • Conducted thorough research, delivering critical insights that informed key project decisions
  • Produced accurate and timely administrative documents, including invoices and estimates
  • Monitored and reported on project progress, achieving a 10% increase in transparency and accountability
  • Reason for leaving: End of contract

Education

Certificate III - Ageing And Disability

Hanmac
Townsville, QLD
05.2025

Honours Degree In Development Studies - Social Sciences

Zimbabwe Open University
Zimbabwe
11.2022

Certificate - Administration

Speciss College
11.2016

Skills

  • Organizational abilities
  • Problem solving
  • Project management
  • Oral communication
  • Written communication
  • Presentation skills
  • Bilingual communication
  • Grant writing
  • Advocacy presentations
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Analytical skills
  • Attention to detail
  • Flexibility
  • Adaptability
  • Resilience

References

On Request

Visa

Temporary Skill Shortage Australia Visa, 08/01/24, 06/01/28

Timeline

Community Aged Care Worker

We2care Aged and Disability Services
09.2024 - Current

Support Worker

Ec Care Disability Services
08.2024 - Current

Administrator

Concur Estate Agents
02.2018 - 06.2024

Assistant Project Manager

ZHAAUCT Organisation
01.2018 - 08.2018

Care giver

Tose Children s home
01.2014 - 12.2017

Honours Degree In Development Studies - Social Sciences

Zimbabwe Open University

Certificate - Administration

Speciss College

Certificate III - Ageing And Disability

Hanmac
CAROLINE S MUTASA