Caroline Spears
Goulburn,NSW
Summary
Hardworking Chicken Farmer bringing 6 years experience in chicken rearing, production and leadership. Knowledgeable about biosecurity, recognising unwell birds, chicken uniformity and data entry on bird numbers to maximise efficiency and bird health for efficient production. Currently working as a vet nurse assistant to obtain more knowledge and skills to further my vet nursing career. I have completed the Vet Assistant and Animal Welfare course through Online Courses Australia and also have enrolled in Animal Studies Certificate 3 to increase more knowledge in Animal Welfare and Animal Care. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vet Nurse Assistant
Alcorn Street Veterinary Clinic
11.2023 - Current
- Enhanced patient care by providing high-quality nursing support to veterinarians during examinations and procedures.
- Assisted in surgical operations, ensuring a sterile environment and proper preparation of instruments for optimal outcomes.
- Contributed to efficient clinic operations by maintaining clean and organised treatment areas, exam rooms, and kennels.
- Implemented behavioural modification strategies for challenging patients, creating a safe environment conducive to effective care provision.
- Responded promptly to emergency situations using critical thinking skills to assess conditions quickly and provide necessary assistance or referrals when appropriate.
Chicken Farmer
Aviagen
09.2017 - 11.2023
- Monitored flock for signs of disease or physical distress and cull.
- Maintained proper chicken house temperature and ventilation.
- Loaded poultry on trucks for transfer from the rearing farm to production farms.
- Supervised poultry farm employees taking on a leadership role.
- Fed and watered over 14000 chickens according to strict feeding schedules.
- Performed repairs and preventive maintenance on equipment.
- Used excel to record and document information regarding gas readings, body weight data and bird numbers in stock
- Grading birds to improve uniformity
- Grading Eggs on the production farms
- Litter management
- Intra-muscular vaccinations of chickens
- Taking blood samples from chickens
- Fumigation of production eggs before transporting to hatchery
Waitress
Camellia Chinese Restaurant
04.2011 - 04.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers.
- Cleared and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction.
- Folded napkins and prepared silverware sets.
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Bartender
Goulburn Workers Club
03.2007 - 06.2009
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
Waitress
Izabellas At The Workers
05.2007 - 05.2009
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers and discussed specials.
- Displayed enthusiasm and promoted excellent service to customers.
- Cleaned and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cleaned tables during busy periods to assist staff and quickly turn over tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food to increase sales.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Certificate 3 Animal Care
Pet Stylist Academy
Queensland04.2024
High School Diploma -
Mulwaree High School
Goulburn, NSW10.2005
Skills
- Active Listening
- Critical Thinking
- Crop Inspection
- Health Monitoring
- Animal Health
- Training Junior Team Members
- Feeding Schedules
- Humane Animal Treatment
- Adaptability and flexibility
- Organizational capabilities
- Infection control measures
- Preventative care knowledge
- Record keeping accuracy
- Continuing education commitment
- Equipment Sterilization
- Surgery and Procedure Preparation
Certification
- Vet Assistant and Animal Welfare, Online Courses Australia - 2023
Timeline
Vet Nurse Assistant
Alcorn Street Veterinary Clinic
11.2023 - Current
Chicken Farmer
Aviagen
09.2017 - 11.2023
Waitress
Camellia Chinese Restaurant
04.2011 - 04.2014
Waitress
Izabellas At The Workers
05.2007 - 05.2009
Bartender
Goulburn Workers Club
03.2007 - 06.2009
No Degree - Certificate 3 Animal Care
Pet Stylist Academy
High School Diploma -
Mulwaree High School
- Vet Assistant and Animal Welfare, Online Courses Australia - 2023
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