Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline Tagaloa

Brisbane, Pallara,QLD

Summary

Highly motivated professional with a track record of delivering results, seeking employment opportunity to utilize my current skills, knowledge, and experience to their fullest potential. I possess exceptional communication skills and a natural ability to adapt to diverse environments, excelling in building relationships with individuals from various cultures and age groups while consistently meeting high expectations. Available to start immediately and with readily accessible contact information, I eagerly anticipate your call to discuss how I can contribute to your organization's success.

Overview

9
9
years of professional experience

Work History

Administration Officer

Remondis Waste Management Solutions
01.2023 - 06.2024
  • In charge with 3 of the biggest clients and my duty was to process multiple invoices for each client in a timely manner working with AS400 system to help navigate and manage my work duties on a day to day basis.
  • Liaising with my clients on a daily basis to ensure every job has been completed for the month. Following up on overdue invoices to ensure there are no issues or overdue debts.
  • End of month reporting/billing to ensure the clients are billed once all invoices are processed for every month.
  • Responding to multiple emails, and communications over the phone, printing dockets, and scanning files.

Receptionist

Snap Fresh
08.2022 - 01.2023
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Transport Debrief Clerk

Scott’s Refrigerator Logistics
04.2022 - 07.2022
  • Operating the brief/ debrief desk and ensuring that excellent customer service.
  • Managing any driver or delivery issues that may develop during shift.General administration duties supporting the Transport / Warehouse department.
  • Ensuring correct paperwork and POD’s are issued and returned.
  • Communicating with the Warehouse and other departments to ensure any dispatch matters are dealt with and managed as required in a timely manner.
  • To liaise with truck drivers throughout the shift and obtain updates and progress of delivery time scales, relaying feedback to the relevant departments.

Receptionist/Administrator

ARIZONA - Express Direct Services - Acacia Ridge
01.2015 - 11.2016
  • Multi-tasking all work duties handed to me on a daily basis, managing a group of truck drivers & processing all drivers paperwork at the end of the day.
  • Data entry, handling all stocktake & deliveries around Brisbane & North QLD for Spotlight & Anaconda stores.
  • Responding to all emails & answering phone calls, creating spreadsheets for truck drivers & co-workers to help them keep on task with what they do & handling deliveries from store to store, making phone calls to stores to let them know deliveries would be late or on time, making sure all North QLD stock are to arrive on time to their stores

Education

Cert 4 in Warehousing -

01.2015

Cert 11 in Retail -

01.2012

Cert 11 in Business -

01.2010

Skills

Database Management

Inventory and Supply Management

Great customer service skills

Problem solving

Attention to Detail

Proficiency with email platforms

Phone etiquette (for answering phone calls)

Adaptability

Communication Skills

References

  • Pelenato Hytongue, Remondis Administration Manager, 0434189296
  • Ana Poe, Childcare Educator, 0426836758

Timeline

Administration Officer

Remondis Waste Management Solutions
01.2023 - 06.2024

Receptionist

Snap Fresh
08.2022 - 01.2023

Transport Debrief Clerk

Scott’s Refrigerator Logistics
04.2022 - 07.2022

Receptionist/Administrator

ARIZONA - Express Direct Services - Acacia Ridge
01.2015 - 11.2016

Cert 4 in Warehousing -

Cert 11 in Retail -

Cert 11 in Business -

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Caroline Tagaloa