Caroline Walsh
Elwood,VIC
Summary
Accomplished Administration Manager with a proven track record at Matt Walsh, enhancing operational efficiency and fostering client relationships. Expert in documentation and reporting, alongside exceptional organizational leadership skills. Achieved significant improvements in service delivery and financial management, with a keen focus on process enhancements and team development.
Overview
29
29
years of professional experience
Work History
Administration Manager
Matt Walsh
Melbourne, VIC
09.2019 - Current
- Provides guidance, support, and constructive feedback to ensure high-quality service delivery.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost
Regional Service Coordinator
Australian Homecare
Bentleigh, VIC
07.2007 - 09.2009
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Ensured regulatory compliance by staying up-to-date with the latest industry standards and implementing necessary changes to company policies and procedures.
- Managed a team of service technicians, ensuring timely completion of tasks and high-quality workmanship.
Regional Performance Analyst
VisionStream
Bentleigh, VIC
11.1995 - 09.1998
- Implemented automated reporting systems, significantly reducing manual effort while ensuring data integrity and consistency across the organization.
- Streamlined reporting processes for increased efficiency and improved decision-making capabilities.
- Supported executive decision-making with insightful dashboard development, highlighting critical business KPIs.
Education
Bachelor Of Business - Marketing & Economics
Swinburne University of Tech
Melbourne, VICSkills
Documentation And Reporting
Staff Training and Development
Office Management
Filing systems
Document Management
Report Preparation
Calendar Management
Organizational Leadership
Expense Reporting
Process Improvements
Budgeting and financial management
Administrative Support
Organization and Multitasking
Office Administration
Recordkeeping and Reporting
Budgeting and Expense Monitoring
Developing Policies and Procedures
Critical Thinking
Relationship Building
Records Management
Microsoft Office Suite
Performance Evaluations
Timeline
Administration Manager
Matt Walsh
09.2019 - Current
Regional Service Coordinator
Australian Homecare
07.2007 - 09.2009
Regional Performance Analyst
VisionStream
11.1995 - 09.1998
Bachelor Of Business - Marketing & Economics
Swinburne University of Tech