Caroline Zalewski
Palm Beach
Summary
Diligent and detail-oriented Administrator with proven history in successful team management seeking a Site Administration role in FIFO. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Commercial Site Administrator
HTS Constructions
10.2024 - Current
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Oversaw the procurement of essential supplies.
- Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Contributed to organizational growth initiatives by proactively identifying areas for improvement and implementing data-driven solutions.
- Assist with Quality Assurance using CCMS
- Demonstrated respect, friendliness and willingness to help wherever needed.
- End of Month Claim
- Daily Time Sheeting
- Procurement
- Weekly Reporting
FIFO Site Administrator
Barminco
08.2023 - 08.2024
- Book Flights and Accommodation in high volume for Underground Mining personnel through INX, CTM and BHP Workflow
- Update rostering for new personnel, swing changes, payroll changes, Time in lieu and leave requirements
- Adhere to correct rostering coding in Excel spreadsheet and INX
- Liaise with PM and Foreperson with rostering changes and leave requirements
- Created, organized and maintained employee personnel files to keep sensitive data secure
- Liaise with HR and training department for new hires
- Follow up on documentation and inductions required for onboarding
- Meet and greet new hires at camp and at site
- Answering emails in a timely matter
- Knowledge of Microsoft Word, Excel and Adobe
- Aided communication between candidate and hiring manager, reaching out to candidates directly
- Organize monthly PO's for labour hire and general ordering
- Organize and update Approval Sheet for payroll
- Entering plod's and communicate with Labour hire and contractors about correct timesheeting
- Entering daily workflow data for various machinery and personnel
- Entering Mining instructions, Drill plans, Charge plans, Mining locations, Pre starts and meter readings on all machinery
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department
- Administered payroll for large staff using various software programs
- Managed fortnightly payroll duties and submitted data to payroll contractor
Operations Administrator
Fugro
01.2023 - 08.2023
- Book Flights (Plane & Helo), Accommodation and Car hire in high volume for offshore personnel on various projects, both domestic and international personnel through FCM, Enable, Woodside, VPOB and INPEX
- Booked and prepared purchase orders for Medicals, Safety training, Transfers and Accommodation for company personnel
- Organize personnel inductions for various sites
- Organize flight schedules and lookaheads weekly
- Entered and updated personnel qualifications matrixes
- Created, organized and maintained employee personnel files to keep sensitive data secure through MyPass, INPEX and File Manager
- Answering emails in a timely matter
- Knowledge of Microsoft Word, Excel and Adobe
- Aided communication between candidate and hiring manager, reaching out to candidates directly
- Organize chargeback forms and invoices for payment
- Apply correct cost codes to invoices
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department
- Administered payroll for large staff using various software programs
- Managed monthly and fortnightly payroll duties and submitted data to payroll contractor
Clinic Manager and Receptionist
Clear Skincare Clinic
07.2022 - 12.2022
- Handled diverse needs for clients in-person, by phone or through email
- Coordinated appointment calendar and balanced schedules to promote optimal productivity
- Maintained office supply inventory and placed orders to meet demand
- Conducted research and liaised with relevant stakeholders internally and externally
- Accurately recording information using strong attention to detail
- Used multiple systems and software
- Adhered to strict processes and procedures
- Answered phone calls and emails promptly
- Managed clinic calendars
- Organized files and spreadsheets to simplify staff access or retrieval
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs
- Delivering a high standard of customer service
- Scheduled staff and monitored resource allocation to provide optimal coverage and service
- Prepared staff work schedules and assigned team members to specific duties
- Set up patient rooms and sterilized equipment
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
- Assisted with operational activities such as inventory control, loss prevention and compliance
- Offered skin rejuvenation and hair reduction services to clients
- Supported profitability by upselling products and services and processing sales
- Scheduled patient consultations and treatments using Zenoti Software
- Trained new staff on range of clinic services offered
- Answered multi-line phone, returned clients calls and scheduled appointments
- Enforced customer service standards and resolved customer problems to uphold quality service
- Led team meetings and one-on-one coaching sessions to continuously improve performance
- Entered time and attendance logs in preparation for payroll
- Meticulously maintained spa appearance and cleanliness
Clinic Administrator and Formulator
Chris Testa's Compounding Pharmacy
11.2014 - 06.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Managed physical and digital files, monitored spreadsheets and updated reports
- Organized patient care by coordinating call routing, scheduling appointments and fulfilling service requests
- Processed patient data documents and reports to assist clinical staff operations
- Appraised, forecasted and determined conditions and strategies to achieve goals and objectives
- Answered telephones to take messages or redirect calls to appropriate colleagues
- Followed up with customer accounts to resolve unpaid or past due accounts
- Checked office stock to determine supply levels and maintain inventory
- Formulate requested compounds under Australian standard guidelines
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Research, formulate and liaise with new clientele about new compounds
- Calculate & compose ingredient lists
- Maintain a clean and hygienic Laboratory
- Delegated work to staff, setting priorities and goals
- Assessed quality and integrity of products against specifications
- Set up and maintained laboratory instruments using troubleshooting and correction of malfunctioning equipment
- Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products
- Dispense prescriptions using Minfos Software
- Formulate compounds using PCCA PK Software
- Monitored inventory levels and documented replenishment requirements
- Inspected and repaired products to meet project expectation
- Design product labels via Canva and Bartender software
Laboratory Manager/Compounding Technician
National Custom Compounding
05.2013 - 11.2014
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Formulate requested compounds under Australian standard guidelines
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Research, formulate and liaise with new clientele about new compounds
- Maintain a clean and hygienic Laboratory
- Delegated work to staff, setting priorities and goals
- Assessed quality and integrity of products against specifications
- Set up and maintained laboratory instruments using troubleshooting and correction of malfunctioning equipment
- Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products
- Dispense prescriptions using FRED Software
- Monitored inventory levels and documented replenishment requirements
- Inspected and repaired products to meet project expectation
Dispensary Technician
Good Price Pharmacy Warehouse
05.2011 - 05.2013
- Certificate 3
- Customer service - Sorting and closing claim
- L.O.T.S Experience - Dispensary Orders
- Fred Experience - NDSS Ordering
- Webster Packing
- Minfos Experience
- Marking off stock, Banking, Cash handling
- Entered new patient profiles and prescriptions into medication input software system
- Communicated directly with doctors' offices via telephone, fax and email
- Worked closely with pharmacists and used medication input software to safely dispense medication
- Recorded compounded products and prepared appropriate labels
- Maintained compliance logs, including for refrigerator temperatures
- Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders
- Maintained proper storage and security conditions for all drugs
- Labeled all products appropriately, including cautionary and auxiliary labels
- Communicated with all customers and staff in a pleasant and professional manner
- Calculated, weighed, measured and mixed ingredients
- Processes and dispensed written, oral and electronic prescriptions
Pharmacy Assistant
Good Price Pharmacy Warehouse
12.2009 - 05.2011
- Certificate 2
- Answering phones and screening calls for the staff Pharmacist
- Verified accuracy and completeness of information on prescription and refill requests
- Priced and filed prescriptions after they were filled
- Strictly maintained customer and patient confidentiality
- Referred doctors calls and customers medical questions to the Pharmacist on duty
- Consistently upheld proper pharmacy and general safety procedures and standards
- Assisted customers with medical issues and provided valuable healthcare counseling
Pharmacy Assistant
23rd Avenue Pharmacy
05.2008 - 06.2009
- Certificate 1 in Pharmacy
- Maintained visually appealing and effective displays for the entire store
- Helped customers select products that best fit their personal needs
- Educated customers on product and services on offer
- Processed all sales transactions
- Customer service at prescription drop-off and pick-up counters
- Priced and filed prescriptions once filled
Education
Diploma - Cosmetic Formulation
AACDS
Perth, WA12.2021
Skills
- Customer Service
- Time Sheeting for Payroll
- Multitasking and Organization
- Recordkeeping and File Management
- Information Confidentiality
- Work Planning and Prioritization
- Problem Resolution
- Dependable and Responsible
- Excellent Verbal and written Communication
- Proficient in Microsoft Word and Excel
Certification
- Diploma of Personal Care Formulation
- Certified Pharmacy Assistant, I, II & III
- Certified Compounding Technician
- RSA Course SITHFAB002 (UCA#2217257)
Timeline
Commercial Site Administrator
HTS Constructions
10.2024 - Current
FIFO Site Administrator
Barminco
08.2023 - 08.2024
Operations Administrator
Fugro
01.2023 - 08.2023
Clinic Manager and Receptionist
Clear Skincare Clinic
07.2022 - 12.2022
Clinic Administrator and Formulator
Chris Testa's Compounding Pharmacy
11.2014 - 06.2022
Laboratory Manager/Compounding Technician
National Custom Compounding
05.2013 - 11.2014
Dispensary Technician
Good Price Pharmacy Warehouse
05.2011 - 05.2013
Pharmacy Assistant
Good Price Pharmacy Warehouse
12.2009 - 05.2011
Pharmacy Assistant
23rd Avenue Pharmacy
05.2008 - 06.2009
Diploma - Cosmetic Formulation
AACDS
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