Caroline Jade Setiawan
BALWYN
Summary
Dynamic and dedicated waitress with extensive experience at Mexico City Cantina, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in cash handling and decision-making, consistently maintaining a clean and inviting environment while thriving in high-pressure situations.
Overview
1
1
year of professional experience
Work History
Waitress
Mexico City Cantina
05.2022 - 05.2023
- In addition to my expertise as a waitress, I have worked in this restaurant as a dishwasher, cashier, janitor, and in other capacities.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Commerce - Finance And Entrepreneurship
Deakin University
Melbourne, VIC10-2026
Diploma of Commerce -
Deakin University
Melbourne, VIC10-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Menu recommendations
- Handling complaints
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
French
Professional Working
Timeline
Waitress
Mexico City Cantina
05.2022 - 05.2023
Bachelor of Commerce - Finance And Entrepreneurship
Deakin University
Diploma of Commerce -
Deakin University
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