Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Kassis

Sydney,NSW

Summary

Efficient multitasker with talents in recipe management and development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalising sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained and flexible with changing business needs.

Trustworthy and dedicated with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

3
3
years of professional experience

Work History

All Rounder

Regents Park Coffee Lounge
02.2021 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Opened and closed store

Online Personal Shopper

Coles Supermarket
07.2021 - 10.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for
    customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Bachelor Or Speech And Hearing Sciences - Health Sciences

Macquarie University
Sydney, NSW

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • communication
  • Organisational abilities
  • Conflict Resolution
  • Problem-Solving

Languages

English
Native or Bilingual
Arabic
Full Professional

Timeline

Online Personal Shopper

Coles Supermarket
07.2021 - 10.2022

All Rounder

Regents Park Coffee Lounge
02.2021 - 04.2024

Bachelor Or Speech And Hearing Sciences - Health Sciences

Macquarie University
Caroline Kassis