Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Documents
Additional Information
Timeline
Generic

Carolyn Bennett

Wangandary,VIC

Summary

Problem solving skill's, keen to learn and contribute toward small business success and fostering client relationships - friendly, efficient, confident with a willingness to extend myself and learn new skills. Highly valued life-work balance, workplace for me, is an extension of family -cherished. Considered approach to people and work, valuing each persons individual contribution. Life is short - live well, nurture. Positivity and a good work ethic make all the difference. Empathetic, reliable, considerate, efficient, mindful with a willingness to listen and encourage self growth in gathering confidence in clients.

Overview

13
13
years of professional experience

Work History

Disability Support Worker

Sole Trader - Carolyn Bennett
09.2023 - Current
  • Delivering excellent personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Provide a high level of physical support by lifting, adjusting, and moving clients.
  • Provide emotional support to clients during challenging times, fostering resilience and coping skills.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhancing quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Cleaning house, run errands, manage laundry, and complete weekly/fortnightly grocery shopping.
  • Drive clients safely to social activities, groceries and appointments.
  • Develop strong interpersonal relationships with clients, earning their trust and respect through consistent empathy, understanding and showing up/dependability.
  • Assist clients in reaching personal goals through targeted skill-building activities and therapeutic interventions when able and willing, mindful of emotional, physical and financial constraints and individual situations/days.
  • Coordinating transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Assisting clients in accessing housing, financial assistance and other community resources.
  • Willing to advocate calmly, yet firmly on behalf of clients when necessary to ensure their rights are respected in various settings such as housing, various departments or healthcare environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Mindful and capable of successfully working within tight deadlines and a fast-paced environment.
  • Demonstrating respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient with learning new concepts quickly and efficiently.
  • Develop and maintain courteous and effective working relationships.

Office Administration Assistant

Arboressence
04.2022 - Current
  • Improve client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
  • Enhance office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Fostering strong professional relationships with clients by scheduling quotes promptly, maintaining accurate contact records, and delivering excellent customer service.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Complete forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Manage filing system, entered data and completed other clerical tasks.
  • Managing multiple priorities simultaneously through effective time management practices, ensuring all tasks are completed on schedule while maintaining a high level of accuracy.
  • Assisted in financial management tasks - book keeping and liaise with Accountant.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate narrow timeframes in managing client expectation and job outcomes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed daily data entry and kept clerical information accurate and up-to-date. Matrix qualifications, Inductions, registers.
  • Continually seeking methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Safeguarded sensitive information of clients, staff and company with strict adherence to confidentiality policies when handling personnel records and confidential documents.

Administration -Book keeping

Acuherb
02.2011 - 03.2022
  • MYOB proficient, customer service focused, setting a calm environment for clients to feel safe and comfortable in, less vulnerable, whilst maintaining constant flow of tasks
  • Personable with fellow staff and patients, trust in myself and my team, confidence in conveying care and wellness, compassion and sometimes being firm in clinic TCM principles
  • Team player, keen participant of small business sharing in success and support.
  • All administrative tasks.

Clerical Assistant

Pepo Farms - Australian Pumpkin Seed Company
02.2019 - 03.2022
  • Ongoing growth and expansion requires energy, commitment and flexibility
  • Multifaceted approach to farming, manufacturing, customer service and regenerative practices attracts like minded individuals, with an abundance of willingness to promote and foster that dream to reality
  • Contributing primarily to the office in the finance area, with assistance in FOH, factory, packaging and farming areas at times, working alongside great staff, with a loyal client base, innovative farming and a wholesome product
  • Policy, procedure and best practice are essential
  • Xero proficient, supporting the owners/directors directly.

Book Keeping - Office Administration

Wang Auto Wreckers
12.2016 - 08.2021
  • Trust was essential, the ability to be efficient, time conscious, effective and thorough in my work
  • A good grasp on the business and its base
  • Employers who had very little knowledge of business, asked for guidance and support
  • Gratitude, acceptance and a great deal of sweaty emotion - a privilege to be part of
  • The office and all it entailed, fell to me for several hours each fortnight
  • MYOB proficient.

Education

Certificate IV in Book keeping -

Goulburn Ovens Tafe
09.2012

Skills

  • Microsoft Excel
  • Communication Skills
  • Microsoft Office
  • Effective Time Management
  • Ability to Work in a Team
  • Ability to Learn Quickly
  • Administrative Support
  • Emotional Support
  • Self-Care Promotion
  • Daily living assistance
  • Critical Thinking
  • Personal Growth Support
  • Housekeeping and meal preparation

Personal Information

Title: ADMINISTRATION ALL ROUNDER (PART TIME)

References

  • Lisa McInerney, West End Chiropractic and Health Care, admin@westendchiro.com.au, 03 57525177
  • Allan White, Wang Auto Wreckers, 0487199512
  • Laura Parisotto, Australian Pumpkin Seed Company - Pepo Farms, 0408349641

Hobbies and Interests

 Bush walking, hiking, snow shoeing, gardening, logistics manager for 3 children.

Documents

NDIS Clearance

WWCC

Police Check

Public Liability and Professional Indemnity Insurance

First Aid + CPR

Drivers Licence/Car/Full Comprehensive Insurance

ABN

Additional Information

Personal:

Long time partner for 30+ years

3 children

Enjoy bush walking, swimming, gardening, reading, movies, social catch-up's with friends and family, camping and walks along the beach.



Timeline

Disability Support Worker

Sole Trader - Carolyn Bennett
09.2023 - Current

Office Administration Assistant

Arboressence
04.2022 - Current

Clerical Assistant

Pepo Farms - Australian Pumpkin Seed Company
02.2019 - 03.2022

Book Keeping - Office Administration

Wang Auto Wreckers
12.2016 - 08.2021

Administration -Book keeping

Acuherb
02.2011 - 03.2022

Certificate IV in Book keeping -

Goulburn Ovens Tafe

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