CEO Director
Tas Pumps, Pipes & Rural Supplies
Sheffield, TAS
09.2015 - Current
- Established pricing models that balanced competitiveness with profitability goals.
- Identified potential risks associated with operations in order to minimize liabilities.
- Negotiated contracts with clients for products or services rendered by the company.
- Created marketing strategies to drive revenue and increase brand visibility.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Resolved conflicts between employees in a professional manner.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Delivered excellent customer service to clients and fellow employees.