Carolyn Goldsmith
North ROTHBURY
Summary
Results-driven Quality Assurance Coordinator at Fulton Hogan with strong communication and problem-solving skills. Successfully developed and implemented quality assurance processes, enhancing compliance with industry standards. Proven ability to monitor performance trends and resolve issues effectively, ensuring operational excellence and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Quality Assurance Coordinator
Fulton Hogan
Rutherford
09.2016 - Current
- Monitored performance trends in order to identify potential areas of improvement within the QA process.
- Created detailed reports on Quality Assurance activities for management review.
- Developed and implemented quality assurance processes to ensure compliance with industry standards.
- Tipping trucks, measuring jobs.
Coordinator
Workforce traffic management
Warabrook
02.2013 - 11.2013
- Resolved customer complaints in a timely manner while upholding company standards.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Monitored project progress and provided updates to stakeholders.
Traffic Controller
Evolution
Beresfield
05.2007 - 09.2013
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
- Collected data on speed limits, roadway widths, lane configurations, signage placement and other factors that influence the flow of vehicular traffic.
Education
High School Diploma -
Morisset High School
Morisset11-2009
Skills
- Quality assurance
- Communication skills
- Quality control
- Problem-solving abilities
- People skills
Timeline
Quality Assurance Coordinator
Fulton Hogan
09.2016 - Current
Coordinator
Workforce traffic management
02.2013 - 11.2013
Traffic Controller
Evolution
05.2007 - 09.2013
High School Diploma -
Morisset High School