Carolyn Hannon

This role reports to the Perioperative Services Manager and is responsible for an active team of instrument technicians. The Manager is responsible for overall coordination and management of the systems supporting the operational functions of the Central Sterile Supply Department (CSSD) including; cleaning, sorting, disinfecting, inspecting, packing, sterilisation and storage of all reusable surgical and medical instruments / equipment. Also is responsible for management of loan kits and for Operating Theatre and CSSD sterile stock supply's.

This role also involves management of department roster, staff daily allocations, staff development, department budget and recruitment as well as providing training, direction and supervision of staff whilst participating and leading the team in all aspects of the department’s activities.

• Managed accurate files and implemented new organizational systems to improve traceability.
• Handled maintenance reports for orders requested and completed.
• Purchased, organized, and distributed supplies for maintenance activities and personnel use.
• Determined appropriate budget levels and administered expenditures.
• Supervised and managed employees during sorting, packaging and return procedures.

This role was responsible for the management, assessment and booking of patients on the elective waiting list at Northeast Health (NHW) The role included the provision of accurate and timely information to patients, carers and relevant departments within the hospital and NHW external services. The role incorporated pre-admission assessment, education, procedure booking and written/oral notification at each stage throughout the elective admission process.

A commitment to patient centred care and a focus on the patient’s journey was required to ensure the right care was provided at the right time and place. Clear and effective communication was required to ensure cohesion of different departments and success with all patient planned surgeries.

This role also ensured that the guidelines of Elective Surgery Information System were adhered to at all times.

• Conducted comprehensive risk assessments as part of ongoing efforts to enhance patient safety protocols across all aspects of perioperative care delivery.
• Maintained strong relationships with key stakeholders, including hospital leadership, other department heads, and external partners to ensure alignment of goals and priorities across perioperative services.
• Developed successful quality improvement initiatives, resulting in reduced surgical complications and improved outcomes.
• Championed staff development programs that promoted professional growth, teamwork, and retention within the perioperative services department.
• Led cross-functional teams to evaluate new technologies and equipment, ensuring continuous advancement in perioperative services capabilities.
• Oversaw comprehensive staff training programs, ensuring all team members were well-versed in current best practices and industry standards for perioperative care delivery.
• Streamlined operating room processes for increased patient safety and reduced surgery turnaround times.
• Established collaborative relationships with physicians, nursing staff, and ancillary departments to ensure optimal perioperative care coordination.
• Promoted a culture of continuous learning by providing regular educational opportunities and professional development resources to support ongoing growth for all team members.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Collaborated with store manager to maintain daily operations.