CAROLYN HENRY

Efficiently supports medical and patient needs in high-pressure hospital environments. Demonstrates exceptional organizational skills and professionalism. Analyzes problems effectively while managing multiple tasks with strong clerical abilities. Proven track record in fast-paced settings, ensuring timely and accurate support.

• Dog Sport Instructor, Volunteer position
• Training Committee Member, Volunteer position 8 years
• Pastoral Care, Volunteer position 8 years
• Volunteer position, 6 months

• Medical Terminology
• Excellent Customer Service
• Excellent oral and written communication Skills
• Team oriented
• Experience in case management
• Ability to work independently
• Well-developed teamwork skills
• Administrative skills
• Proficient in Microsoft Office
• Excellent organisational skills
• Training and assessment skills
• Research skills
• High level of interpersonal skills
• Mediation and counselling experience
• Awareness of community services
• Experience working with youth through to aged-care with issues of Homelessness, Mental Health, Drug and Alcohol Dependency
• Level One Dog Obedience Instructor - Volunteer position 10 years

• Motivational Interviewing and The Stages of Change
• Relapse Prevention
• Acceptance Commitment Therapy
• Acceptance Commitment Therapy Advanced Workshop
• Suicide Prevention
• Child Protection 2 & 3
• Cross Cultural Awareness
• Advanced Group Facilitation
• Life Enhancement Goal Setting
• Predicting, Understanding and Managing Aggressive Behaviour
• Senior First Aid
• OH&S
• Training and Assessment