Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Work Preference
Timeline
Hi, I’m

Carolyn O'Neill

Digital Marketing (currently studying)
Sydney,NSW
Carolyn O'Neill

Summary

Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings.

Manages and empowers employees to deliver exceptional service and handle high-volume workloads.

Ambitious in driving revenue growth and brand awareness.

Results-oriented professional with experience in retail management, customer service and inventory control.

Ability to lead teams, maximize customer satisfaction and increase store profits.

Adept at problem-solving and developing successful strategies to exceed goals.

Retail sales professional versed in product placement and merchandising.

Extensive experience in inventory management and shipment processing.

Keeps employees informed and working hard through monitoring, support and personal coaching.

NEW to the Online Space of Digital Marketing, looking to expand my online presence with a willingness to take on new opportunities.

Hardworking and passionate job-seeker eager to secure an entry level position.

Overview

12
years of professional experience

Work History

Lorna Jane

Retail Store Leader
03.2011 - 02.2023

Job overview

  • Planned optimal workflow through successful scheduling and task delegation.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.

Education

Ryde College
Ryde,Sydney

Diploma from Travel And Tourism/Hospitality
09.1993

University Overview

Barrenjoey High School
Avalon Beach,NSW

High School Diploma
10.1987

University Overview

Skills

  • Problem-Solving
  • Analytical Thinking
  • Team Building
  • Organization and Time Management
  • Verbal Communication
  • Decision-Making
  • Task Prioritization
  • Teamwork and Collaboration
  • Excellent Communication
  • Written and Verbal Communication

Accomplishments

Accomplishments
  • Supervised team of six staff members.
  • Achieving store budgets regularly
  • In the top three stores in the country to raise $$$$$ and awareness for women's shelters
  • Customer focused

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Preference

Work Type

Part TimeContract Work

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home option

Timeline

Retail Store Leader
Lorna Jane
03.2011 - 02.2023
Ryde College
Diploma from Travel And Tourism/Hospitality
Barrenjoey High School
High School Diploma
Carolyn O'NeillDigital Marketing (currently studying)