Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carolyne Buckley

Benalla,VIC

Summary

Several years experience as a support worker, I offer practical, person-centred assistance to clients of older ages and people with disabilities.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Support Worker

Latrobe Valley Home Support Services
Morwell, VIC
09.2024 - 05.2025
  • Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
  • Provided recreational activities such as games, reading materials, music and outdoor walks.
  • Responded quickly to emergency situations involving elderly clients.
  • Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
  • Provided companionship and emotional support to elderly clients.
  • Provided clients with emotional support and companionship.
  • Assisted with meal planning to meet nutritional plans
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Helped clients get in and out of beds and wheelchairs.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Recorded client status progress and challenges in logbooks and reports.
  • Drove clients to doctors' appointments and social outings.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Specialist Mould Cleaner/Technician

The Mould Doctor
McKinnon, VIC
11.2022 - 08.2024

• Assessing, diagnosing, recommending treatment and preventative measures for mould found in
Schools, Commercial businesses, Government and Domestic properties
• Treating and managing mould using scientifically developed chemicals and equipment.
• Conducting air test samples for air quality. Responsible delivery of samples to laboratory for full
analysis.
• Responsible time management. Working within a strict time schedule.
• Working within a team or autonomously as needed.
• Responsible use of tools and equipment required in the removal and disposal of mould affected
plaster, timber, skirting, smooth edge, carpet.
• Implementing work practices and safety in accordance with the Victorian Work Safety Act.
• Effective and professional communication with clients and company team in-person and via phone.
• Clear and concise writing of necessary reports for each individual inspection and treatment.
Responsible for the clean and tidy appearance, safe driving, and facilitation of regular servicing of the company car.

Cleaner

CERBS Cleaning Services (Self-Employed)
Gippsland, VIC
09.2023 - 08.2024
  • Sanitized high-touch surfaces, including doorknobs, light switches, and telephones.
  • Swept paths and driveways to remove debris.
  • Emptied bins and replaced liners regularly.
  • Complied with health regulations for handling hazardous cleaning chemicals.
  • Scrubbed walls to eliminate scuff marks and stains.
  • Polished furniture to maintain a dust-free environment.
  • Washed windows both inside and outside of the facility.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Maintained equipment and supplies in safe, sanitary conditions.

Commercial Cleaner

Peopleworks Cleaning Services PTY LTD
Warragul, VIC
08.2022 - 02.2023
  • Commercial cleaning using commercial grade cleaning equipment in a school setting (St Pauls
    Grammar, Warragul) and entertainment venue (West Gippsland Arts Centre)
  • Reliable and efficient cleaning of venues on a scheduled roster
  • Use of cleaning products in a safe manner
  • Working within a team and autonomously as needed

Cleaner

Maridor Springs Bed and Breakfast Retreat
Trafalgar South, VIC
08.2022 - 11.2022
  • Cleaning to very high standard, facilities, bath house, cottage, glamping tent and outdoor
    bbq/seating
  • Re-stocking of
  • Stock inventory
    Linen

Industrial/Commercial Cleaner

Design RV Luxury Caravans
Pakenham, VIC
08.2022 - 11.2022
  • Pre cleaning and final cleaning of caravans in warehouse setting
  • Knowledge of OH&S requirements and conscientious maintaining of a safe environment
  • Working to a schedule as vans are produced and cleaned in a timely manner
  • Working with chemicals
  • Working cooperatively within a team and also working autonomously

Therapeutic Residential Care Worker

Berry Street
Shepparton, VIC
02.2017 - 10.2021
  • Collaboration with other organisations to support the clients across the various areas of their lives
    (i.e. protective services, health services, counselling services, educational services)
  • Contribute to the plans required and work effectively within a team
  • Effectively assisting clients to gain increased independence and to explore their behaviours in difficult
    times and engage positive coping strategies
  • Help clients prepare themselves for their future transition into family based placement, family
    reunification, group setting or independent living arrangements
  • Maintain high standards of cleanliness, tidiness, comfort, safety and homeliness
  • Create a dinner routine with nutritious meals
  • Provide transportation for clients when necessary
  • Support clients to engage in suitable activities
  • Support clients to learn and put into practice , life skills in a planned and supported way
  • Monitor clients supply of clothing, footwear and materials
  • Maintain a safe environment
  • Work together with Case Managers to develop therapeutic interventions that will assist client with
    complex issues such as grief and loss, making friends, feelings and keeping safe
  • Take on rolls under the supervision of case Manager and take initiative with ease
  • Communicate professionally with team members
  • Attend and contribute to supervision, meetings and trainings as required
  • Complete day reports and necessary paperwork as required

Personal Care Attendant

Royal Freemasons
Benalla, VIC
02.2020 - 08.2020

Personal Care Attendant

The Alexander Aged Care
Clayton
01.2016 - 01.2017
  • Assisted clients with daily personal hygiene and grooming, such as bathing, dressing, and oral care.
  • Observed changes in the client's condition and reported any changes to the supervisor and manager.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Ensured that all equipment used is clean, maintained properly and stored safely after use.
  • Promptly communicated any changes in client's condition or behavior to supervisor, manager, care team members.

Support Worker

Guardian Network
Kew, VIC
01.2015 - 01.2017
  • In-home Support work for people with disabilities and ages care
  • Assisting with toileting, showering, personal hygiene and meals
  • Attending to continence care, skin and wound care
  • Competent handling of standing/lifting equipment and assistance with ambulation equipment
  • Competent documentation of progress notes, communication book and ACFI
  • Administration of medication via Webster packs
  • General Home duties, cleaning, cooking, and phone calls
  • Assistance with dressing, showering and personal hygiene
  • Shopping, errands, outings and appointments
  • Emotional and social support

Accounts and Administration Assistant

R.J. and C.J. Buckley Dairy Farm
Willow Grove, VIC
01.1994 - 01.2014
  • Farm duties
  • Self-employed partner providing accounts and administration duties
  • Accounts payable and receivable for all farm activities including milking, shearing contracts, hay and
    silage (paper based)
  • Preparation of BAS and other accounts reports for the Accountant
  • Payroll casual employees
  • Ordering stock and supplies
  • Maintain tea room
  • Organise accommodation for contract labourers
  • Filing
  • General correspondence

Education

Diploma of Counselling
Australian Institute Of Professional Councelling
01-2023

Cert IV in Child, Youth & Family Intervention

Berry Street
Shepparton, VIC
01-2017

Cert III in Aged Care

Chisolm
Berwick
01-2015

Cert III in Home And Community Care

Chisolm
Berwick, VIC
01-2015

Secondary College
Trafalgar, VIC
11-1992

Skills

  • Compassionate care
  • Recreational activities
  • Mobility support
  • Personal errands
  • Disability care
  • Emotional support
  • Home Care and general house cleaning
  • Meal planning and preparation
  • Daily living support
  • Mobility assistance
  • Documentation and reporting
  • Empathy and patience
  • Transportation assistance

Certification

  • NDIS worker screening check - Current
  • First Aid completed 2024
  • CPR completed May 2025
  • Working with Children Check - Exp May 2029
  • Police Check
  • Full Drivers License and Comprehensive Car Insurance.

Timeline

Support Worker

Latrobe Valley Home Support Services
09.2024 - 05.2025

Cleaner

CERBS Cleaning Services (Self-Employed)
09.2023 - 08.2024

Specialist Mould Cleaner/Technician

The Mould Doctor
11.2022 - 08.2024

Commercial Cleaner

Peopleworks Cleaning Services PTY LTD
08.2022 - 02.2023

Cleaner

Maridor Springs Bed and Breakfast Retreat
08.2022 - 11.2022

Industrial/Commercial Cleaner

Design RV Luxury Caravans
08.2022 - 11.2022

Personal Care Attendant

Royal Freemasons
02.2020 - 08.2020

Therapeutic Residential Care Worker

Berry Street
02.2017 - 10.2021

Personal Care Attendant

The Alexander Aged Care
01.2016 - 01.2017

Support Worker

Guardian Network
01.2015 - 01.2017

Accounts and Administration Assistant

R.J. and C.J. Buckley Dairy Farm
01.1994 - 01.2014

Diploma of Counselling

Cert IV in Child, Youth & Family Intervention

Berry Street

Cert III in Aged Care

Chisolm

Cert III in Home And Community Care

Chisolm

Secondary College
Carolyne Buckley