Carolynne Regodeiro
Beveridge,VIC
Overview
20
20
years of professional experience
Work History
Autism Coach
Department Of Education
09.2022 - Current
- Utilized positive communication to encourage team and promote integrity and respect.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Service Manager for the Early Intervention Team
Aspect - Autism Spectrum Australia
Melbourne, VIC
06.2012 - 12.2019
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Hired, trained and supervised team of service staff members to meet families and organisational needs.
- Resolved customer complaints in professional and timely manner.
- Monitored service staff performance and provided feedback for improvement.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Maintained records of service transactions and customer feedback for future reference.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other stake holder departments to maintain professional standards and knowledge within the community
- Implemented strategies to increase customer service satisfaction ratings.
- Developed department processes and procedures to boost staff culture and work satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Autism Coach
DEECD
Hume Region
01.2010 - 06.2012
Generalist Classroom Teacher
Kilmore Primary School
Kilmore, VIC
01.2007 - 12.2011
Kindergarten Coordinator - SM Commision Flats
Melbourne City Mission
South Melbourne, Vic
01.2004 - 12.2006
Education
Graduate Diploma - Autism Studies
Autism Training Institute - ATI
Melbourne, VIC11.2010
Bachelor of Early Childhood And Primary Education - Education
Monash University
Melbourne, VIC08.2006
Graduate Diploma - Early Childhood Education And Community Services
Swinburne University of Technology
Melbourne, VIC10.2002
Bachelor of Science - Biological Science - Not Completed
La Trobe University
Melbourne, VIC1997
Skills
- Family Communication
- Individual Support Plans
- Relationship Building
- Behavior Support Plans
- Team Leadership
Timeline
Autism Coach
Department Of Education
09.2022 - Current
Service Manager for the Early Intervention Team
Aspect - Autism Spectrum Australia
06.2012 - 12.2019
Autism Coach
DEECD
01.2010 - 06.2012
Generalist Classroom Teacher
Kilmore Primary School
01.2007 - 12.2011
Kindergarten Coordinator - SM Commision Flats
Melbourne City Mission
01.2004 - 12.2006
Graduate Diploma - Autism Studies
Autism Training Institute - ATI
Bachelor of Early Childhood And Primary Education - Education
Monash University
Graduate Diploma - Early Childhood Education And Community Services
Swinburne University of Technology
Bachelor of Science - Biological Science - Not Completed
La Trobe University