Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carren Yegon

Summary

Business Development and Client Relationship professional experienced in partnerships, research, community engagement and project coordination. Skilled in stakeholder management, insight generation and supporting organizational growth across corporate, government and community sectors.

Overview

7
7
years of professional experience

Work History

Partnerships & Research / Project Support Officer

Australia Day Council of South Australia(ADCSA)
01.2024 - Current
  • Conduct research to strengthen partnerships and sponsorship engagement.
  • Prepare partnership briefs, proposals, contact lists and strategic reports.
  • Support delivery of Women in Defense, Aus Lights on the River, Student Summit and merchandise campaigns.
  • Assist with EDMs, social media content and marketing communications.
  • Analyzed project metrics to identify trends, informing strategic adjustments for future initiatives.

Project Manager / Customer Success

Elephant Healthcare
01.2020 - 01.2021

•Successfully managing pilot project in Machakos County for the adoption of elephant healthcare electronic medical records software, coordinating with cross-functional teams to resolve issues and mitigate risks.
•Developing strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
•Monitoring project performance to identify areas for improvement and made necessary adjustments to ensure successful outcomes.

Business Development & Operations Manager

Rebzan Agencies, Kenya
01.2021 - 01.2023

• Reviewing and managing contracts, ensuring compliance with relevant laws, and maintaining strong organizational leadership through mentoring and capacity development.
• Developing and executing comprehensive business development strategies, driving product development and market entry initiatives to increase market share and profitability.
• Negotiating and closing key deals, resulting in 30% revenue growth and significantly improving customer satisfaction through enhanced customer service.

Data Analyst & Assistant Team Leader

Rambo Resources Ltd
01.2019 - 01.2020
  • Boosted client acquisition by 20% through strategic prospecting and cold-calling, and increased client retention by 59% with efficient grievance resolution and feedback system.
  • Conducted financial data collection, analysis, and reporting, identifying trends and growth opportunities, and creating actionable best-practice reports.
  • Developed and implemented sales and marketing strategies to meet revenue targets and trained employees on software for improved data management and efficiency.

Education

MBA -

University of South Australia
Adelaide, SA

Bachelor of Business Management -

Moi University
Kenya

Skills

  • Stakeholder engagement
  • Project coordination
  • Research & analysis
  • Events & community programs
  • Data reporting
  • Marketing & EDMs
  • CRM (Salesforce, HubSpot)
  • Mailchimp
  • Problem-solving

Timeline

Partnerships & Research / Project Support Officer

Australia Day Council of South Australia(ADCSA)
01.2024 - Current

Business Development & Operations Manager

Rebzan Agencies, Kenya
01.2021 - 01.2023

Project Manager / Customer Success

Elephant Healthcare
01.2020 - 01.2021

Data Analyst & Assistant Team Leader

Rambo Resources Ltd
01.2019 - 01.2020

MBA -

University of South Australia

Bachelor of Business Management -

Moi University
Carren Yegon