Caryn Heskett
Hocking, WA,WA
Summary
Accomplished Director at Trophy Shop Australia, adept in operations management and creative design, leveraging CorelDraw skills and an eye for detail to exceed production standards. Proven track record in staff leadership, achieving high customer satisfaction. Skilled in people management and innovation, ensuring project completion and excellence.
Overview
21
21
years of professional experience
Work History
Director
Trophy Shop Australia
08.2006 - 07.2024
- Director in a family business
- Manager of Production and Artwork departments
- Managed and trained staff.
- Responsible for ensuring deadlines were met and work was done to high standards.
- Distributed and allocated stock in warehouse.
- Maintained inventory of stock.
- Packaged and freighted finished products.
- Designed artwork for corporate awards.
- Used CorelDraw to design and process all templates and send to Laser Engraver once finalised.
- Competent in the use of flatbed and rotary engraving.
- Designed and arranged the layout of the showroom floor with all the latest glass, crystal awards and trophies.
- Dealing with customers front office and over the phone.
- Handling of daily bank/eftpos payments and online Eway.
- Following up creditors and debtors.
Floor Salesperson
Furnish 4 Less
01.2006 - 07.2006
- Increased sales by providing exceptional customer service and product knowledge.
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Assisted in maintaining an organized, visually appealing store floor to enhance the shopping experience.
- Unpacked and assembled flat pack furniture.
- Unpacked and packed delivery van.
- Prepared merchandise for sales floor by pricing.
Jewelry Salesperson
Prouds Jewellers
12.2005 - 01.2006
- Collaborated with team members to achieve monthly sales targets and performance bonuses.
- Maintained clean and visually appealing store environment, showcasing jewellery pieces effectively for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Performed cash, card, and check transactions to complete customer purchases.
Administrative Manager
Automasters Joondalup
09.2003 - 12.2005
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed basic bookkeeping and issued invoices.
- Answered phone calls and made appointments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Processed payments on collection of vehicles.
- Chauffeured customers back to their homes on occasion.
Education
Diploma in Food Preparation And Cooking - Hospitality And Culinary Arts
City And Guilds
Harare11.2002
IGCSE -
Chisipite Senior High School
Zimbabwe11.2001
Skills
Extremely Organised
Self Motivated
Independent and Team Worker
Verbal and written communication
Creativity and Innovation
Eye for detail
People Management
Operations Management
Staff Management
Hiring and Retention
Ability to meet deadlines
Computer literate
Drawing, Crafting, Photography, Decorating and Walking
I like to spend my free time being creative. I do a lot of craft activities with my 2 young children. I also like to decorate my home with the latest trends. I love to spend time with family and friends and doing leisurely activities.
Timeline
Director
Trophy Shop Australia
08.2006 - 07.2024
Floor Salesperson
Furnish 4 Less
01.2006 - 07.2006
Jewelry Salesperson
Prouds Jewellers
12.2005 - 01.2006
Administrative Manager
Automasters Joondalup
09.2003 - 12.2005
Diploma in Food Preparation And Cooking - Hospitality And Culinary Arts
City And Guilds
IGCSE -
Chisipite Senior High School
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