Hi, I’m
Carys Jewell
Balwyn North
Summary
Proven to excel in high-pressure environments, I demonstrated exceptional multitasking and customer service skills at Bonnie Doon Hotel/Motel, Matilda Cafe and Chemist Warehouse. Known for maintaining composure and fostering a welcoming atmosphere, I effectively managed guest experiences and ensured satisfaction. My dexterity in safe food handling and ability to build rapport with patrons upholds my comprehensive skill set. As well as possessing a strong ability for communication and teamwork, along with a knack for problem-solving. I aim to leverage these transferable skills to excel in new professional setting.
Overview
2
years of professional experience
1
Certification
Work History
Chemist Warehouse
Pharmacy Assistant
04.2025 - Current
Job overview
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Matilda Cafe
Waitress
02.2025 - Current
Job overview
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Bonnie Doon Hotel/Motel
Waitress
11.2023 - 12.2024
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Facilitated the use of cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
Education
Deakin UniversityBurwood, VIC
Bachelor of Nursing/Bachelor of Midwifery
11.2027
Skills
- Friendly, Positive Attitude
- Dependable and Responsible
- Organisation and Time Management
- Safe Food Handling
- Customer Service
- Strong Multitasking
- Greeting Guests
- Team Collaboration
Certification
- Food Handler Certificate (FHC), DoFoodSafely, 2024
- Responsible Service of Alcohol (RSA) Certificate, Express Online Training, 2024
- Working With Children Check, 2024
- Victorian Driver’s License
- White Card Victoria 2025
Timeline
Pharmacy Assistant
Chemist Warehouse
04.2025 - Current
Waitress
Matilda Cafe
02.2025 - Current
Waitress
Bonnie Doon Hotel/Motel
11.2023 - 12.2024
Deakin University
Bachelor of Nursing/Bachelor of Midwifery