Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

CASANDRA LOUGHTON

INNALOO,WA

Summary

A results-driven sales and business professional with a strong background in sales management, entrepreneurship, and customer engagement. Adept at developing and maintaining client relationships, implementing effective marketing strategies, and driving business growth. Highly organised with strong leadership skills, demonstrated through experience in business ownership, community leadership, and sales management. Seeking a part-time role that leverages my skills in sales, administration, or customer service.

Overview

15
15
years of professional experience

Work History

Various Roles

P&C President & Community Leadership
01.2022 - Current
  • Organised and led multiple successful community and school events, demonstrating project management and leadership skills
  • Managed fundraising initiatives, stakeholder engagement, and event logistics
  • Developed strong relationships within the local community, fostering collaboration and engagement

State Sales Manager

DuluxGroup
01.2015 - 01.2017
  • Led sales operations across multiple territories and channels, driving revenue growth and market share expansion
  • Developed and nurtured relationships with key clients, ensuring consistent high sales performance
  • Trained and mentored a high-performing sales team, fostering a culture of success and achievement
  • Restructured state territories to improve efficiency and return on investment
  • Championed key events such as the PolyRotacota Races, generating $72,000 in additional sales
  • Hired, coached and developed new team members, creating a high-performance sales culture
  • Achieved and exceeded sales and non-financial KPI targets through coaching and development
  • Delivered clear and effective training sessions to improve team execution and customer interactions
  • Led and completed over 20 out-of-hours sales events to maximise customer engagement

Territory Manager

DuluxGroup
01.2013 - 01.2015
  • Managed a large portfolio of clients across multiple channels, growing sales through strategic business development initiatives
  • Expanded the market presence of products and brands in all stores by seizing opportunities and building strong business relationships
  • Provided product training and support to customers, enhancing brand loyalty and market penetration – including developing a training campaign that was rolled out through the state
  • Led targeted sales campaigns and promotions to drive revenue
  • Successfully achieved over and above on all targets year on year

National Vending Locations Executive

Austvending
01.2010 - 01.2013
  • Sourced and secured new business opportunities nationally, exceeding sales targets
  • Managed customer relationships and handled administrative operations including invoicing and arrangements efficiently
  • Source new business regionally and nationally
  • Work Collaboratively with others, while self managing and prioritising tasks effectively to ensure organisations and team goals are consistently achieved

Family Resource Employee and Mentor

Department of Child Protection
01.2011 - 01.2012
  • Worked closely with families from diverse cultural backgrounds, providing respectful and supportive engagement
  • Conducted case reports and documented daily interactions with families and children
  • Mediated and supervised interactions between biological parents and children in care, ensuring child safety and welfare
  • Managed crisis situations using behaviour management skills, including de-escalation techniques and conflict resolution
  • Built rapport with children and families to foster trust and provide a stable support system

Owner & Operator

Leaf & Vine Co
01.2021
  • Successfully launched and managed a home-based plant business, identifying a market niche and driving sales growth
  • Developed and executed marketing campaigns via social media and local events, significantly increasing brand visibility
  • Built strong customer relationships, leading to repeat business and referrals
  • Managed inventory, finances, and supplier relationships, ensuring business profitability and efficiency
  • Applied problem-solving skills to address customer inquiries and resolve issues effectively

Education

Diploma in Ministry Pastoral Leadership -

Harvest West Bible College
01.2010

Certificate III Ministry -

Harvest West Bible College
01.2009

Certificate in Culinary Practice -

Manukau Institute of Technology, NZ
NZ
01.2003

NCEA Level 1 - Mathematics, English, Biology, Art, Food & Nutrition, IT

Macleans College, NZ
NZ
01.2002

Skills

  • Sales & Business Development
  • Customer Relationship Management
  • Event Coordination & Leadership
  • Financial & Budget Management
  • Strong Communication & Negotiation
  • Inventory & Operations Management
  • Problem-Solving & Adaptability
  • Team Coaching & Leadership
  • Data Analysis & Performance Improvement
  • Performance Management & Continuous Improvement

Community Service

  • Active P&C President, leading fundraising and school community engagement initiatives.
  • Community Engagement & Growth: LifeSpace Leader, organising and mentoring community groups.
  • Youth Mentorship: 6+ years of experience mentoring young people and coordinating community programs.
  • Organised and executed charity events, reinforcing leadership and event management skills.

References

  • Andrew Nash, State Sales Manager Cabots - Line Manager in Cabots role, 0412251911
  • Kylie Gerrard, Director Purpose Ventures, 0424487146

Timeline

Various Roles

P&C President & Community Leadership
01.2022 - Current

Owner & Operator

Leaf & Vine Co
01.2021

State Sales Manager

DuluxGroup
01.2015 - 01.2017

Territory Manager

DuluxGroup
01.2013 - 01.2015

Family Resource Employee and Mentor

Department of Child Protection
01.2011 - 01.2012

National Vending Locations Executive

Austvending
01.2010 - 01.2013

Diploma in Ministry Pastoral Leadership -

Harvest West Bible College

Certificate III Ministry -

Harvest West Bible College

Certificate in Culinary Practice -

Manukau Institute of Technology, NZ

NCEA Level 1 - Mathematics, English, Biology, Art, Food & Nutrition, IT

Macleans College, NZ
CASANDRA LOUGHTON