AARON JOHN S. CASAREO

IT Administrator I Office Manager - Southwoods, Binan, Laguna (Philippines)

Assist and resolve complex technical issues and questions on Windows 7 / 10 & MS Office 2010 installation / Configure Apple / Android mobile devices; and other internal software applications,

Technical / personal and administrative assistance to the Medical Technologist / CEO. Ensures availability of printers working, replenishes toners & ink when needed

Meets weekly deadline submission of technical reports to the Manager. Maintains / supports / recover laboratory documents filing.

• Skilled at working independently and collaboratively in a team environment.
• Assist and resolve complex technical issues and questions on Lotus Notes; Password recovery, Windows 7 & 10
• MS Office Suite installation; Configuring Blackberry / Apple / Android mobile devices and other internal software applications.
• Resolve desktop application issues to 60 employees.
  ▪ Technical / personal and administrative assistance to the Manager.
• Meets weekly deadline submission of technical reports to the Manager.
• Ensures availability of printers working, replenishes toners & ink when needed.
• Maintains / supports / recover HSE Business Analyst queries regarding documents filed under
  ▪ ECM (Electronic Content Management)
• Account creation, and modification of QP Wireless Access point.
• I.T. & logistics team member for Sustainable Development Initiative Reporting (SDIR 2010 – 2013)
  ▪ Designed, developed & maintained HSE Regulations & Enforcement Directorate Website (www.hse-reg-dg.com)
• Supported department business events, seminars, conferences, and meetings.
  ▪ Supported E-Mindset committee initiative.
  ▪ Published HSE Regulations & Enforcement
• Publish Directorate’s newsletter monthly.

▪ Managed & administered Windows Server 2003 and Windows XP clients.
▪ Responsible in administering & troubleshooting KEO Network: Internet & Intranet
▪ Integral member of a three-person team that managed and administered KEO computer systems, installation,
▪ configuration of Windows XP, MS Office 2007, and Architectural software.
▪ Fostered open communications with employees. Resolved diverse range of technical services.
▪ Managed the availability of pool laptops for site-engineers' use.