Casarni Misiagi
Cobram,VIC
Summary
Dedicated team player with excellent communication and organization skills. An enthusiastic and self-motivated worker, proficient in computer skills with outstanding interpersonal skills as well. Highly prompt to ensure that my work ethic remains at high-level that maintains a positive attribute to the business. I commit to improve and increase my skills through dedication to learning what is required in order to promote customer satisfaction that aligns with contributions to the success of the company.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Broadway Smiles Dental Clinic
Cobram
09.2023 - Current
- Providing chairside assistance to the dental practitioner and prepare patients for dental procedures
- Handling dental instruments to dentists and implementing high level of infection control
- Working alongside the sterilisation room to a high degree of ensuring that all contaminated instruments are properly disinfected and sterilised through manual and automatic cleaning
- Handling appointment schedules and performing office administrative tasks such as processing payments and healthcare insurance claims.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Hostess/Bartender/Waitress
Sebel Yarrawonga
Yarrawonga
12.2021 - 06.2023
- Scheduled bookings for customers and ensured it was correctly put through
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Communicated with staff and supervisors to stay updated on item availability and customer wait times
- Quickly addressed concerns to improve customer experience and escalated issues to management for resolution when necessary
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Managed morning rush of customers daily with efficient, level headed customer service.
Education
Masters in English Literature -
University of New England
06.2020
High School Diploma -
Cobram Secondary College
11.2017
Skills
- Self-motivation
- Computer Skills
- Decision Making
- Strong interpersonal skills
- Strategic planning
- Critical thinking and problem solving
- Strong work ethic
- Excellent communication Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Effective Time Management
- Superb organisation skills
- Dental Radiography
- Impression Taking Skills
- Restorative procedures
- Oral Surgery Assistance
- Office Administration Duties
- Appointment Scheduling
- Instrument Sterilization Techniques
- Able to multitask
Details
Cobram, 0476677864, cmisiagi@yahoo.com
References
Melanie Haberfield - 0488 588 079
Phillip Carter - 0401 208 341
Sheryl Chew - 0448 961 553
Timeline
Dental Assistant
Broadway Smiles Dental Clinic
09.2023 - Current
Hostess/Bartender/Waitress
Sebel Yarrawonga
12.2021 - 06.2023
Masters in English Literature -
University of New England
High School Diploma -
Cobram Secondary College