Summary
Overview
Work History
Education
Skills
Timeline
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Casey Barker

Casey Barker

North Mackay,QLD

Summary

Dynamic and results-oriented professional with a proven track record at Kmart, where I excelled in customer engagement and problem-solving. Leveraged expertise in POS systems and strong communication skills to enhance shopping experiences, significantly boosting customer loyalty. Demonstrated reliability and team cooperation, adept at driving sales and resolving conflicts efficiently. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Day Casual

Kmart
09.2023 - 05.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Mackay North State High School
Mackay North, QLD
11.2023

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Professional Appearance
  • Merchandise Display
  • Product Knowledge Expertise
  • Customer Assistance
  • Cash Register Operation
  • POS Systems
  • Complaint Handling
  • Complex Problem-Solving
  • Conflict resolution techniques
  • Payment Processing
  • Upselling strategies
  • Friendly and Helpful
  • Attention to Detail
  • Adaptable and Flexible
  • Honest and Dependable
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Flexible Hours
  • Relationship Building
  • Goal-Driven
  • Store Organization
  • Product Knowledge
  • Store Opening and Closing
  • Excellent Written and Verbal Communication
  • Building Customer Loyalty
  • Staff Support
  • Register Opening and Closing
  • Sales floor organization
  • Problem-Solving
  • Time Management

Timeline

Day Casual

Kmart
09.2023 - 05.2024

Mackay North State High School

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Casey Barker