Experienced Administrative Assistant with a proven track record of over 6 years, renowned for a strong work ethic, meticulous attention to detail, a reputation for dependability, and a personable demeanour.
Overview
8
8
years of professional experience
Work History
Administration Assistant
Mould Cleaning Australia/The MCA Group
03.2017 - 08.2023
Generated and edited property inspection reports, quotes, and job completion reports via Microsoft Office, Google Workspace, and Adobe Acrobat Pro
Produced pre- and post-remediation evaluation reports
Job creation and management through cloud-based programs Servicem8 and Monday
Contributed to social media presence including content creation and identifying relevant individuals and accounts to follow to increase engagement
Uploaded reports and data to client portals, such as Maintenance Manager, Bricks+Agent, and OurTradie
Phone duties including taking messages from internal employees and advising customers of appointment changes or updates
Prepared and posted marketing packs
Conducted audits on internal data and client portals
Performed other data entry tasks as required
Key achievements included exceeding a monthly KPI by $700,000 and maintaining a daily average of property reports completed