Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Casey De Boer

Bakewell,NT

Summary

Hi, my name is Casey De Boer and I am currently looking for a full-time work position. I am an organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administration Assistant

HiTEC NT
08.2022 - 05.2024
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Executed record filing system to improve document organization and management.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Recorded expenses and maintained accounting records.
  • Reduced administrative workload for director, managing calendar appointments and coordinating meeting logistics.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and job opportunities .
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed travel arrangements for staff, including flight bookings, hotel reservations, and transportation services as needed.

Trainee Early Childhood Educator

Creative Kids Childcare
08.2021 - 08.2022
  • Plan and implement a quality educational program
  • Assist in the planning, implementation, assessment and review of high quality and diverse educational program based on appropriate curriculum frameworks and with reference to the NQS, considering the developmental needs, interests and abilities of all the children attending the service
  • Actively support every child to participate in the program and assist in ensuring that the program promotes children’s agency, choices and influence
  • Assist in the documentation of children’s learning in accordance with the service philosophy and the learning outcomes
  • Utilise a variety of teaching strategies including intentional teaching and reflective practice in daily work
  • Promote the health and safety of all staff and children
  • Ensure staff and children utilise effective health and hygiene practices, including meeting all regulations relating to food safety and preparation, medical management plans, and risk management plans, policies and procedures
  • Ensure that all children have access to nutritious food and fresh drinking water
  • Assist in the promotion of health, wellbeing and physical exercise in the service
  • Ensure a safe and stimulating physical environment where all staff and children are protected from hazards or harm
  • Build positive relationships with all stakeholders
  • Work cooperatively, ethically and respectfully with other educators, and support each other’s professional development
  • Develop and maintain respectful, supportive, collaborative and responsive relationships with children and their families
  • Assist with the supervision of workplace students and volunteers
  • Assist with an effective induction and orientation process for new families, children and staff, including workplace students and volunteers
  • Contribute to the effective management of the service
  • Ensure all practices are in accordance with the NQS and reflect the philosophy, policies and procedures of the service
  • Attend professional development opportunities as appropriate or as directed by the director/coordinator
  • Contribute to the continuous improvement of the service through reflective practice and as directed by the director/ coordinator and educational leader
  • Assist in the completion of any collection of data, medical or other records required in a timely manner, and in accordance with the service’s policies and procedures and the NQS.
  • Shadowed senior team members to learn all related jobs and tasks.

Stable Hand / Strapper

Darwin Turf club
01.2018 - 01.2021
  • Maintained clean stables for optimal horse health and safety standards.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.
  • Promoted a safe working environment, adhering to all necessary protocols and procedures.
  • Assisted in the training of new stable hands, sharing expertise on best practices for equine care and maintenance tasks.
  • Managed inventory of supplies, maintaining an organized workspace and preventing shortages of essential items.
  • Reduced injury risks by consistently inspecting tack and equipment for damage or wear before use during training sessions or rides.
  • Groomed horses to prepare for races.


Customer Service

Big W – Palmerston
01.2018 - 01.2020
  • Actively sharing your passion for customer service, whether it be helping customers find products, setting up departments so they are simple to shop, or giving customers a quick and easy checkout experience
  • Being available, friendly and helpful, ensuring all customers receive a positive experience
  • Working cooperatively and end to end in a team environment; and Maintaining company policies and procedures in relation to Occupational Health and Safety (OH&S) to ensure a safe working environment for customers, staff and contractors.
  • Enhanced store reputation through exceptional customer service and friendly interactions.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Education

Certificate IV - Project Management

Charles Darwin University
Darwin, NT
04.2025

Skills

  • Office Administration
  • Administrative Support
  • Data Entry
  • Word Processing
  • Customer Relations
  • Data organization
  • Confidentiality handling
  • Computer Skills
  • Dedicated Team Player
  • Prioritization
  • Complex Problem-Solving
  • Procurement

References

  • John de Boer, 0425 725 696
  • Emma Reece, 0450398295

Timeline

Administration Assistant

HiTEC NT
08.2022 - 05.2024

Trainee Early Childhood Educator

Creative Kids Childcare
08.2021 - 08.2022

Stable Hand / Strapper

Darwin Turf club
01.2018 - 01.2021

Customer Service

Big W – Palmerston
01.2018 - 01.2020

Certificate IV - Project Management

Charles Darwin University

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Casey De Boer