Summary

Overview

Work History

Education

Skills

Additional Information

Certificates

Education and Training

Timeline

Casey Frohmuller

Summary

Highly-motivated and reliable Haul Truck operator, known for high efficiency and productivity to ensure operations run smoothly. Knowledgable with safety protocols and maintenance compliance.

Overview

years of professional experience

Work History

Haul Truck Operator

Programmed Skilled Work Force

Bengalla , NSW

02.2025 - Current

Operated haul trucks to transport materials across site, contributing to timely project completion.
Conducted pre-operational checks to ensure equipment safety and functionality.
Confidently operated the following equipment: Hitachi EH4000, Hitachi EH5000, Komatsu 830E, Komatsu 930E. Can provide skill competency paperwork
Updated supervisors on operational status and issues, facilitating swift decision-making.
Communicated with different departments such as as Maintenance and CHPP to ensure operations ran smoothly
Followed and regularly revised policies and procedures to minimize workplace hazards.

Sales Assistant

Kingfisher Bay Resort

Hervey Bay, QLD

02.2024 - 10.2024

Took bookings and suited accomodation to guests wants and needs
Took bookings and suited accommodation to guests wants and needs
Processed payments through various gateways to ensure seamless transactions.
Assisted guests with inquiries and provided information about resort amenities.
Delivered customer service by addressing inquiries, solving issues, and promptly handling complaints.

Reception

BIG4 Happy Hallidays

Hallidays Point, NSW

05.2022 - 02.2024

Greeted visitors and directed them to appropriate personnel, enhancing first impressions of the organization.
Provided Guests, residents and annual occupants assistance in and after hours.
Updated and recorded customer or client information to maintain accounts.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Prepared correspondence, reports and other documents.
Organised and scheduled events, holiday programs, and activities throughout the year to foster community engagement.
Managed an engaging and eye-catching Social media page (@big4happyhallidays), aiming to bring interest and traction to the property.
provided onsite caretaking and responded to after-hours inquiries.

Online Sales Assistant/Sales Assistant

Kmart

Forster, NSW

04.2018 - 05.2022

Applied empathy and persuasive negotiation skills to enhance customer experience.
Created, managed and automated orders using order management and invoicing software.
Used OMS/POS spreadsheets to track inventory, analyze trends and make forward-thinking business plans.
Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
Packaged sold items and prepared documentation for direct shipping, while coordinating order transfers to manufacturers or third-party distributors.
Addressed customer concerns and provided prompt answers to maximize satisfaction.
Listened to customer requests and asked questions to provide effective solutions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Handled cash transactions accurately at point of sale.
Processed refunds and exchanges following company policies and procedures.