- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Sport
Casey Huybens
Rowville
Summary
Dynamic and empathetic professional with a proven track record in customer service and inventory management, notably at Chemist Warehouse. Excelled in engaging customers with enthusiasm, effectively managing stock levels, and maintaining high standards of cleanliness. Demonstrated expertise in data entry and an engaging personality, contributing to enhanced team efficiency and customer satisfaction.
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring work experience to your team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
09.2024 - 02.2025
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Retail Assistant
Aldi
01.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Fast Food Worker
Stud Park Fish and Chips
12.2021 - 02.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Bachelor of Business Analytics - Business
Deakin University
Melbourne, VIC10-2027
Skills
- Stocking shelves
- Customer assistance
- Positive attitude and enthusiasm
- Answering customer questions
- Patience and empathy
- Cleaning and sanitation
- Data entry
- Time management capabilities
Certification
- Victoria Driver's License
- RSA
Interests
Timeline
Pharmacy Assistant
Chemist Warehouse
09.2024 - 02.2025
Retail Assistant
Aldi
01.2023 - 09.2023
Fast Food Worker
Stud Park Fish and Chips
12.2021 - 02.2022
Bachelor of Business Analytics - Business
Deakin University
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