Casey McAskie
Gold Coast,QLD
Summary
Compassionate Healthcare Consultant recognised for productivity and efficiency in task completion. Possess specialised skills in patient care, health screenings, and health administration procedures. Excel at communication, empathy, and time management to enhance patient experiences and support healthcare teams effectively.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Relationship Officer
Feros Care
Tweed Heads, NSW
08.2023 - Current
- Provided professional advice to clients on Aged Care services offered by Feros Care in Australia.
- Maintained accurate records of client interactions and onboarding information.
- Resolved client queries in a timely manner, ensuring their complete satisfaction.
- Ensured compliance with industry regulations while handling client data.
- Collaborated with other departments to ensure smooth delivery of services to clients.
- Managed multiple client accounts simultaneously while providing superior service quality.
- Participated in team meetings discussing current projects, initiatives.
- Developed and implemented strategies to build strong relationships with clients and case managers.
- Coordinated and scheduled appointments with clients for case managers to attend
Health Consultant
Lifecare Consultants
Tauranga, NZ
12.2022 - 07.2023
- Delivery of Health Screening to clients. I performed the following tests: Hearing, lung function, blood pressure, vision screening, cholesterol and blood glucose levels, fatigue test, and range of motion test.
- Health screening test results for clients are accurately entered, updated, and interpreted.
- Delivered first-aid and CPR training programs throughout the region to a diverse range of clients, including high school students, businesses, and corporate groups.
Covid-19 Administrator
Raukura Hauora o Tainui | Māori Health Organisation
Hamilton, NZ
01.2022 - 07.2022
- Assisted patients with completing COVID-19 screening forms and questionnaires.
- Maintained accurate records of daily screenings and results in accordance with regulations.
- Monitored patient flow within the facility while enforcing social distancing rules.
- Greeted customers and provided covid-19 vaccine information
Faculty Office Administrator
University of Waikato
Hamilton, NZ
07.2013 - 07.2015
- Coordinated and managed daily administrative operations of the office.
- Organised and maintained filing systems, including electronic databases and records.
- Took meeting minutes, documenting vital information for the faculty's ethics committee.
- Provided guidance and support to domestic and Pasifika students with academic, personal, and career-related issues.
- Organised events designed to promote a positive learning environment for Pasifika students.
- Advised students on course selection based on their interests, abilities, and future goals.
- Managed Pasifika tutors aimed at assisting Pasifika students academically and supporting them with their wellbeing needs while studying.
Education
Bachelor of Health, Sport, And Human Performance - Community Health
University of Waikato
Hamilton, NZ12-2022
Certificate of Business Administration And Computing - Business Administration And Computing
Waikato Institute of Technology
Hamilton, NZ07-2011
Diploma of Music And Event Management - Music And Event Management
Southern Institute of Technology
Auckland, NZ12-2010
Skills
- Strong written and verbal communication skills
- Demonstrated commitment to cultural diversity and equity within the workplace
- Complaint Handling/Issue escalation
- Public speaking
- Customer Relations
- Task Prioritisation
- Adaptable Problem-Solver
- Microsoft Office
- Patient Care
- Health records management
- Patient awareness
Certification
- Advanced work based first aid certificate - 2023
References
References available upon request.
Timeline
Client Relationship Officer
Feros Care
08.2023 - Current
Health Consultant
Lifecare Consultants
12.2022 - 07.2023
Covid-19 Administrator
Raukura Hauora o Tainui | Māori Health Organisation
01.2022 - 07.2022
Faculty Office Administrator
University of Waikato
07.2013 - 07.2015
Bachelor of Health, Sport, And Human Performance - Community Health
University of Waikato
Certificate of Business Administration And Computing - Business Administration And Computing
Waikato Institute of Technology
Diploma of Music And Event Management - Music And Event Management
Southern Institute of Technology
Similar Profiles
Joy ApukaJoy Apuka
Volunteer at Feros CareVolunteer at Feros Care
Michelle PorterMichelle Porter
Community Nurse at Feros CareCommunity Nurse at Feros Care
Maree HamiltonMaree Hamilton
Laundry Attendant at Feros CareLaundry Attendant at Feros Care
Paige TilstonPaige Tilston
Care Support Worker at Feros CareCare Support Worker at Feros Care
Jonathan BradleyJonathan Bradley
Art Director at Toast VRArt Director at Toast VR