Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Casey O'Grady

Ballina

Summary

I am a highly motivated hard worker who is looking to transition into support work as I have a passion for helping people. My most recent job was at Pips Laundry where I worked on and off for the past 7 years while studying and raising my two children. I have completed my Cert IV in Community Services in 2019 and started Cert IV in Mental Health. I would love to do further study if the job required or allowed. I am currently in the process of obtaining my WWC (Working with Children), Police Check and have just completed my First Aid.

Overview

22
22
years of professional experience

Work History

Canteen Supervisor

Red Devils
03.2022 - 09.2023
  • Food preparation
  • Cooking
  • Food safety
  • Customer service
  • Function days
  • Set up & close
  • Till
  • Delegating

Laundry Attendant

Pips Laundry
10.2017 - 08.2023
  • Operated commercial washers, dryer and press.
  • Washing, folding pressing of domestic & commercial linen / clothes and sportswear.
  • Filling / preparing linen orders
  • Customer service
  • Ironing
  • Kept records of transactions such as number of pieces laundered per day.
  • Answered customer inquiries and resolved complaints.
  • General cleaning and upkeep
  • Maintenance of laundry equipment
  • Delivery's
  • Meeting deadlines


Retail Assistant

Woolworths
01.2002 - 04.2007
  • Customer services
  • Registers
  • Deli work
  • Pack shelves
  • Stock take

Education

HSC -

Southern Cross Distance Education
Ballina

First Aid -

ECT
Ballina, NSW
10.2023

Certificate IV - Community Services

TAFE NSW
09.2019

Skills

  • Great communication skills
  • Can work autonomously or as part of a team
  • Great customer service
  • Good time management
  • Can manage challenging behaviour's/customer complaints
  • Great problem solving
  • Not afraid of a challenge or learning a new skill
  • Experience with working with child on the spectrum and learning difficulty's
  • Personal Attributes
  • Loyal
  • Trustworthy
  • Honest
  • Reliable
  • Hardworking
  • Resilient
  • Compassionate

References

References available upon request 

Timeline

Canteen Supervisor

Red Devils
03.2022 - 09.2023

Laundry Attendant

Pips Laundry
10.2017 - 08.2023

Retail Assistant

Woolworths
01.2002 - 04.2007

HSC -

Southern Cross Distance Education

First Aid -

ECT

Certificate IV - Community Services

TAFE NSW
Casey O'Grady