Casey Patena

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.

- Worked with staff and crew to maintain the condition of both practice and game fields.

- Worked on various projects that would be completed in a certain time table, emphasized efficiency

-Long days and hours, consistent and punctual

-Coordinated with other groups of teams for a common goal

-Worked on upkeep of both Dairy Queen and the golf range addition to the store, including general cleaning and waste disposal

-Promoted friendly environment, worked to ensure regular customers

-Revolving group projects that could be contributed to all throughout the day