Casey Reynolds

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Collected payments, processed transactions and updated relevant records.
• Organized, maintained and updated information in computer databases.
• Resolved customer problems and complaints.

Reference - Rhys Duncan - Director/Owner

(02)6766 3088

Property Management Experience:

• Managed a portfolio of 220 properties.
• Carried out Routine Inspections
• Lease Agreements
• Rent Arrears
• Liaised with Landlords and built relationships between Landlord and Tenants

Then moved into Customer Relationships Manager:

• Provided excellent customer services to Vendors and Buyers
• Handing of Settlement gifts and assisting the Sales Agents.
• Buyer calls and follow up
• Conducted Sales Open House Inspection

Moved into a Buyers Manager Position:

• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Generated new leads through networking and attending industry events.
• Worked with Vault CRM
• Buyer calls and follow up
• Conducted Open House Inspections

Reference - Rebecca Creighton Clarke - Sales Agent

0448 938 943

Same job Description as Previously listed.

• Scheduled deliveries, monitored progress and communicated updates to customers.
• Consulted with customers about delivery and order preparation requests.
• Obtained product specifications along with delivery address, date and contact information.
• Reported customer questions, issues and complaints to management.
• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Liaised with different vehicle companies, in ordering stock for clients or for Showroom floor.
• Knowledge and worked within the legislation of registering vehicles to ensure they were road worthy prior to leaving the lot.
• Ensuring deadlines were completed for end of month.