Casey Smith
MUNDARLO,NSW
Summary
I excel in motivational leadership and effective communication, enhancing team performance and problem-solving. My experience spans coaching to customer service, showcasing my ability to train and manage assets efficiently. I'm known for an engaging personality and reliability, driving significant improvements in every role undertaken.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Football Coach
Tuggeranong United Football Club
Wanniassa, NSW
06.2024 - Current
- Developed and implemented comprehensive practice plans to ensure players were prepared for upcoming games.
- Created and enforced team rules to promote sportsmanship, teamwork, and discipline among the athletes.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Bartender
Canberra Labor Club
Belconnen, NSW
10.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Arranged bottles and glasses behind bar to make attractive displays.
- Monitored bar inventory and promptly restocked low items before depletion.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Trained new bartenders on drink preparation and upselling techniques.
Restaurant Waiter
Tian Kitchen
Gundagai, NSW
05.2023 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in preparing salads, appetisers and desserts to speed up food service.
- Set up tables in between patrons to reduce wait times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Bartender
Gundagai District Services Club
Gundagai, NSW
04.2023 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Organised storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
Food and Beverage Attendant
Agostinis
Manuka, ACT
02.2023 - 09.2023
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Displayed a thorough understanding of alcoholic beverages by recommending appropriate selections based on customer preferences.
- Participated in regular staff meetings to discuss operational improvements and customer service strategies.
- Managed table settings, including the arrangement of cutlery and glassware.
Wait Staff Member
Create Catering
Gundagai, NSW
06.2020 - 04.2023
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Informed customers of daily specials and signature menu items.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Operated POS terminals to input orders, split bills and calculate totals.
Deli Clerk
Woolworths
Gundagai, NSW
10.2021 - 09.2022
- Greeted customers in a friendly and professional manner.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Cook's Assistant
Embellish@the club
Gundagai, NSW
12.2018 - 03.2020
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Heated prepared foods in ovens or on grills according to recipes or instructions.
- Followed health and safety regulations while handling food and beverages.
- Prepared simple dishes like salads, sandwiches, as per instructions from the cook.
- Sliced meats and other ingredients according to recipe specifications using knives or machines.
- Accurately weighed ingredients for each dish in order to maintain portion control standards.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
Education
Exercise Physiology And Rehabiliation - Exercise Physiology
University of Canberra
Canberra, ACT11-2026
High School Diploma -
The Riverina Anglican College
Wagga Wagga, NSW09-2022
Skills
- Motivational leadership style
- Training techniques
- Asset management
- Goal setting
- Recruitment
- Rule enforcement
- Engaging personality
- Highly reliable
- Clear and effective communication
- New hire training
- Problem-solving
Certification
- RSA
- RCG
- RGO
- CPR
- First Aid
- Working with Vulnerable People
Accomplishments
- First-grade captain at Tuggeranong United Football Club
- Reserve grade captain at Queanbeyan Futsal Club
- First in course for Sport, Lifestyle and Recreation
Affiliations
- National Premier League Football - first grade
- Capital Futsal League - first and reserve grade
- Coaching football - division one u16's girls
References
Belinda Hindmarsh - Phone number: 0419 478 508
· Embellish@theclub owner
Jay Lee - Phone number: 0447 180 998
· Former head chief at Banjo’s Kitchen
Bronson Beattie – Phone number: 0429 940 492
· Manager at Gundagai District Services Club
Timeline
Football Coach
Tuggeranong United Football Club
06.2024 - Current
Bartender
Canberra Labor Club
10.2023 - Current
Restaurant Waiter
Tian Kitchen
05.2023 - Current
Bartender
Gundagai District Services Club
04.2023 - Current
Food and Beverage Attendant
Agostinis
02.2023 - 09.2023
Deli Clerk
Woolworths
10.2021 - 09.2022
Wait Staff Member
Create Catering
06.2020 - 04.2023
Cook's Assistant
Embellish@the club
12.2018 - 03.2020
- RSA
- RCG
- RGO
- CPR
- First Aid
- Working with Vulnerable People
Exercise Physiology And Rehabiliation - Exercise Physiology
University of Canberra
High School Diploma -
The Riverina Anglican College
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