Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Have had experience in looking after to disability SIL houses and managing and supporting 20 to 30 support worker
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader, Disability Client Services
Healing Hands Complete Care
02.2024 - Current
Maintained compliance with industry standards and regulations through diligent record-keeping and documentation practices.
Collaborated with clients stakeholder to create comprehensive care plans tailored to individual client needs.
Conducted regular team meetings to review progress, address challenges, and celebrate successes together as a team.
Assisting clients to achieving their personal goals and ndis goals with developing plans suitable to the client needs.
Assessed individual client needs thoroughly before creating customized service plans designed to maximize independence and quality of life.
Mentored and coached team members, fostering a positive environment that encouraged professional growth and development.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Conducting stakeholder meeting for clients on a regular basis.
Team Leader Senior Support Worker
Sylvanvale Head Office
06.2022 - Current
Delivered high-quality care to clients with diverse needs, ensuring a safe and comfortable living environment.
Contributed to development of person-centered care plans, promoting independence and well-being among clients.
Collaborated with multidisciplinary teams to create comprehensive support strategies for clients with complex needs.
Assisted clients in achieving personal goals, fostering their growth and development through targeted support interventions.
Facilitated successful transitions between services by collaborating closely with case managers, families, and other service providers. Fostering trust through consistent communication.
Mentored new staff members, contributing to a supportive workplace culture that prioritized teamwork and collaboration.
Conducted risk assessments for potential hazards within the home environment, ensuring client safety at all times.
Managed medication administration processes for multiple clients
Efficiently managed time-sensitive tasks such as appointment scheduling or transportation arrangements for clients.
Actively participated in team evaluations of client progress towards meeting identified goals.
Played a key role in the development and implementation of new policies, procedures, and protocols to improve service quality.
Maintained strict confidentiality regarding client information, adhering to all relevant privacy laws and organizational
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisting clients with personal care needs, assisting clients with mobility and communication needs, Transporting clients to appointments, Participating in planning care of individuals, Following therapy plans, Observing and reporting changes in clients condition
Assistant in Nursing (AIN)
Meditech
01.2017 - 01.2018
Assisting clients with budgeting, cooking and other living skills, Assisting clients with personal care, Following clients case plan, Reporting on clients progress