Casey Stonehouse
Middle Swan,WA
Overview
16
16
years of professional experience
Work History
Hairdresser
Self Employed Services
07.2013 - 08.2021
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
- Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Demonstrated thorough knowledge of all salon products and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair, makeup and nails for customers for special events and occasions.
Hairdresser
Sachi for Hair
07.2005 - 07.2011
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
- Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Educated customers on products to maximize benefits.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Distributed business cards outside of salon to generate new business.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained regular client list and successfully handled walk-in customers.
- Developed creative techniques to provide clients with latest hairstyles.
Education
Year 10 -
Governor Stirling Senior High School
Woodbridge, WATimeline
Hairdresser
Self Employed Services
07.2013 - 08.2021
Hairdresser
Sachi for Hair
07.2005 - 07.2011
Year 10 -
Governor Stirling Senior High School