Casey Yates
Sunshine Coast,QLD
Summary
Driven and dedicated professional with experience at Amaze World, adept in enhancing visitor experiences and maintaining high cleanliness standards. Excelled in teamwork and collaboration, alongside efficient time management. Skilled in cash handling and service upselling, consistently achieving positive customer feedback and increased revenue through promotional sales. Reliable with 1 and a half years of cleaning and children's theme park worker and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
Overview
1
1
year of professional experience
Work History
Amaze World
Amaze World
Tanawha, QLD
09.2023 - Current
- Improved visitor experience through friendly and informative interactions with guests.
- Enhanced park cleanliness by consistently maintaining facilities and grounds.
- Organized seasonal displays throughout the year to attract more visitors during festive periods.
- Used time management and efficient cleaning methods to meet deadlines.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Maximized revenue by upselling additional services or promotional packages when appropriate.
- Sold, printed, and issued tickets to guests.
Cleaner
Clean The Nichole & Youngh Relistate Office
Sunshine Coast, QLD
01.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
- Vacuumed carpets
Education
No Degree - 5 Days A Week At School
Nambour Christian College Year 9
Nambour, QLDSkills
- TAFE hair and beauty work shop
- Cleaning and sanitation
- Strong Work Ethic
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Issue Resolution
- POS Systems
- Service Upselling
Sports
I play for NCC Saturday netball club and coach a successful netball team with young girls.
Timeline
Amaze World
Amaze World
09.2023 - Current
Cleaner
Clean The Nichole & Youngh Relistate Office
01.2023 - Current
No Degree - 5 Days A Week At School
Nambour Christian College Year 9